Senior MLO Assistant

Weichert, Realtors; Medford Township (NJ); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid Time Off (PTO)

Flexible Spending Accounts (FSA)

Job summary

Weichert Financial Services is seeking a Senior Mortgage Loan Originator Assistant in its South Jersey location to provide sales and administrative support to one or more high-producing MLOs. You will help move loan files through the pipeline, coordinate with the operations team, and maintain borrower communications.

The role requires licensing per SAFE Act, with duties limited to Personal Sphere and referrals.

Qualifications

• High school diploma or GED required.
• Associate’s or Bachelor’s degree preferred.
• Individual state loan originator license(s) necessary for states of activity.
• Minimum three (3) years of experience in mortgage origination, processing or underwriting.
• Experience with Encompass strongly preferred.
• Proficiency in Microsoft Office and loan origination systems.
• Excellent oral and written communications skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and accuracy in document handling.
• Strong organizational skills and time management abilities.
• Analytical and problem-solving skills.

Responsibilities

• Provides proactive sales and administrative support to the MLO, including managing calendars, scheduling appointments, and handling communications.
• Acts as a liaison between clients, real estate professionals, title companies, and internal underwriting and processing staff throughout the loan process.
• Collects, organizes and reviews requisite loan documentation from borrowers to ensure completeness and compliance.
• Maintains and tracks the MLO’s pipeline, ensuring all loans meet key deadlines for processing and closing.
• Reviews, sorts, prioritizes and prospects MLO’s Open House visitors in CRM, creating sales opportunities for MLO after initial prospecting calls.
• Prepares and distributes marketing materials, thank-you letters, client communications and other nurturing campaigns as part of ongoing relationship management.
• Monitors and maintains accurate contact records, loan status updates, and task tracking in the Surefire CRM systems.
• Reviews loan files for compliance with federal and state regulations before submission.
• Coordinates and supports continuing education and licensing requirements with the MLO and compliance team.
• Provides support during webinars, training sessions, and internal meetings as required.
• Performs general office duties, including monitoring supplies, filing, and email management.
• Completes CPE and other requirements necessary to maintain individual state loan originator license(s).
• Executes additional duties that arise to support the MLO’s production goals.
• Performs other duties as assigned.

Skills

Communication skills

Microsoft Office

CRM proficiency

Education

Associate or Bachelor's degree preferred

Tools

Encompass

Job description

Weichert Financial Services is hiring a Senior Mortgage Loan Originator Assistant in it's South Jersey location. The Senior Mortgage Loan Originator Assistant (Senior MLO Assistant) provides comprehensive sales and administrative support to borrowers on behalf of one or more high-producing Mortgage Loan Originator(s) (MLO(s)) with the primary objective of increasing closed loan production and company contribution margin. This position is responsible for ensuring the timely and efficient movement of loan files through the loan pipeline. The Senior MLO Assistant collaborates with the Operations Team to achieve efficient and effective loan fulfillment and performs key communications with borrowers intended to enhance the overall borrower experience.

This position requires the Senior MLO Assistant to hold the appropriate licensing in accordance with SAFE Act requirements and consistent with the licensing of their assigned MLO(s). Licensing is necessary to perform duties that include communicating with borrowers about loan terms or engaging in discussions that may be interpreted as offering or negotiating those terms. The Senior MLO Assistant’s origination activity must be limited to their Personal Sphere and Referral networks, and they are strictly prohibited from soliciting new business through other Residential Sales Channels.

Job responsibilities include, but are not limited to, the following:

• Provides proactive sales and administrative support to the MLO, including managing calendars, scheduling appointments, and handling communications.
• Acts as a liaison between clients, real estate professionals, title companies, and internal underwriting and processing staff throughout the loan process.
• Collects, organizes and reviews requisite loan documentation from borrowers to ensure completeness and compliance.
• Maintains and tracks the MLO’s pipeline, ensuring all loans meet key deadlines for processing and closing.
• Reviews, sorts, prioritizes and prospects MLO’s Open House visitors in CRM, creating sales opportunities for MLO after initial prospecting calls.
• Prepares and distributes marketing materials, thank-you letters, client communications and other nurturing campaigns as part of ongoing relationship management.
• Monitors and maintains accurate contact records, loan status updates, and task tracking in the Surefire CRM systems.
• Reviews loan files for compliance with federal and state regulations before submission.
• Coordinates and supports continuing education and licensing requirements with the MLO and compliance team.
• Provides support during webinars, training sessions, and internal meetings as required.
• Performs general office duties, including monitoring supplies, filing, and email management.
• Completes CPE and other requirements necessary to maintain individual state loan originator license(s).
• Executes additional duties that arise to support the MLO’s production goals.
• Performs other duties as assigned.

Requirements

• High school diploma or GED
• Associate’s or Bachelor’s degree preferred
• Individual state loan originator license(s) necessary for specific states in which the employee engages in any mortgage loan origination activity
• Minimum three (3) years of experience in the mortgage origination, processing or underwriting required
• Experience with Encompass strongly preferred
• Proficiency in Microsoft Office suite of products and loan origination systems
• Excellent oral and written communications skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy in document handling
• Strong organizational skills and time management abilities
• Analytical and problem-solving skills

In addition to a base salary up to $52,520, this position offers a competitive commission structure. The rate of pay offered will be dependent upon several factors including candidate’s relevant skills, education, work experience, job location/geographic region, and/or certifications.

Weichert offers a comprehensive suite of benefits to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more.

Weichert is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals. We do not discriminate on the basis of disability, veteran status, or any other characterstic protected by applicable federal, state or local law.