Senior ML Engineer: Generative AI for Enterprise

ServiceNow; Mountain View (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

ServiceNow is looking for a Machine Learning Engineer for the Moveworks team to scale and optimize a Generative AI product. You will work on designing API abstractions, optimizing the dialog engine, and collaborating across teams to enhance system performance.

The ideal candidate has a strong computer science foundation, expertise in scalable systems, and at least 2 years of professional experience. This role is based in Mountain View, California, requiring in-office presence.

Qualifications

• Strong foundation in computer science and software engineering.
• Expertise in building scalable systems and clean API design.
• Passion for optimizing performance with metrics and logging frameworks.
• Strong communication skills for cross-functional collaboration.
• 2+ years of professional development experience.

Responsibilities

• Scale and optimize the Generative AI product for enterprise users.
• Design scalable API abstractions for a conversation platform.
• Optimize the dialog engine for multilingual translation and performance.
• Implement robust logging and tracing for performance insights.
• Collaborate with teams to drive development of features.

Skills

Scalable systems

API design

Performance optimization

Software engineering

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or related field

Job description

ServiceNow is looking for a Machine Learning Engineer for the Moveworks team to scale and optimize a Generative AI product. You will work on designing API abstractions, optimizing the dialog engine, and collaborating across teams to enhance system performance.

The ideal candidate has a strong computer science foundation, expertise in scalable systems, and at least 2 years of professional experience. This role is based in Mountain View, California, requiring in-office presence.