Senior Microsoft 365 & Cloud Systems Administrator

City-of-Colorado-Springs,-C; Colorado Springs (CO); On-site; USD 80,000 - 105,000; Full time

Job summary

The City of Colorado Springs is seeking a Systems Administrator II to provide advanced systems administration and Tier III support for Microsoft cloud and enterprise services. This role emphasizes independence, initiative, and sound technical judgment to maintain security, reliability, and operational continuity.

The position involves administering Microsoft 365, Entra ID, Azure, and related platforms, with responsibilities spanning identity management, incident resolution, and automation.

Qualifications

• Bachelor’s degree required with major coursework in related area of study.
• Minimum of 3 years of full-time professional experience in a related field.
• Experience administering or supporting Microsoft 365 enterprise services the ideal candidate.

Responsibilities

• Administer, maintain, and support Microsoft cloud and enterprise technology services.
• Troubleshoot and resolve Tier III incidents across cloud services and enterprise apps.
• Plan, test, implement, and document system changes and upgrades.
• Develop PowerShell scripts and automation for reliability and efficiency.
• Create technical documentation and SOPs.

Skills

Independent work

Technical judgment

Communication

Mentor IT staff

Plan and implement changes

Automation

Troubleshooting

Education

Bachelor’s degree in related field

Tools

Microsoft 365

Entra ID

Azure

Exchange Online

SharePoint Online

OneDrive

Teams

PowerShell

Microsoft Graph

Job description

The City of Colorado Springs is seeking a Systems Administrator II to provide advanced systems administration and Tier III support for Microsoft cloud and enterprise services. This role emphasizes independence, initiative, and sound technical judgment to maintain security, reliability, and operational continuity.

The position involves administering Microsoft 365, Entra ID, Azure, and related platforms, with responsibilities spanning identity management, incident resolution, and automation.