Senior Metrology Field Service Engineer

Fowler High Precision; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Fowler High Precision seeks an experienced Field Service Engineer to cover the New England territory, traveling to customer sites to calibrate, repair, install and troubleshoot dimensional metrology equipment.

The role includes ongoing training, career progression, and the opportunity to support mission-critical systems across aerospace, medical, and automotive industries.

Travel is extensive, with autonomy to resolve on-site issues and build strong customer relationships.

Qualifications

• 3–6 years of field service, equipment repair, or related technical experience.
• Strong troubleshooting and customer service skills.
• Willingness to travel extensively (75%+).

Responsibilities

• Install, repair, and support calibration and dimensional metrology equipment.
• Perform preventive maintenance and service tasks under contracts.
• Provide on-site customer training and guidance on systems.

Skills

Field service

Troubleshooting

Customer service

Education

Associate degree in a technical field

Tools

Calibration equipment

Dimensional metrology

Job description

Are you ready to embark on an exciting career journey with a global leader in precision measurement solutions? Are you a dedicated and skilled individual with a high technical aptitude? Do you possess a passion for extensive travel and adventure? Maybe you enjoy being met with new challenges and rising to meet the occasion? If this sounds like you, you're in luck! Fowler is growing their Field Service team!

About Fowler High Precision

For more than 80 years, Fowler High Precision has been a trusted leader in precision measurement equipment and service solutions for manufacturers in aerospace, medical device, automotive, and advanced manufacturing industries. With a strong reputation for quality, technical expertise, and customer support, Fowler provides full lifecycle services including installation, calibration, repair, and software support.

As our installed base continues to expand across North America, our Field Service organization plays a crucial role in ensuring system accuracy, reliability, and long-term customer success.

Position Summary

We are seeking an experienced Field Service Engineer to cover our New England territory, who can independently perform calibration, repair, installation support, and troubleshooting of dimensional metrology equipment. This role is ideal for someone with strong technical ability, problem‑solving skills, and a passion for helping customers keep mission‑critical systems performing at their best.

Fowler provides ongoing technical training, cross‑training across product families, and structured career progression.

Key Responsibilities

Installation, Repair & Software Support

• Troubleshoot, diagnose, and repair dimensional metrology equipment
• Perform mechanical, electrical, and basic software troubleshooting
• Assist with installation, commissioning, and system validation
• Complete software upgrades and configuration tasks

Service Execution

• Perform preventive maintenance and repairs under service contracts
• Prepare service plans including parts identification and readiness
• Manage repair parts usage and ensure proper documentation

Customer Support

• Provide operator guidance and basic system training
• Identify and communicate additional service needs or opportunities

Technical Growth

• Progress toward advanced troubleshooting and installation qualification

Qualifications

• Associate degree in a technical field or equivalent hands‑on technical experience preferred
• 3–6 years of field service, equipment repair, or related technical experience
• Strong troubleshooting and customer service skills
• Ability and willingness to travel extensively (75%+)
• Valid driver’s license and ability to work independently at customer sites

Why Join Fowler?

You will be part of a growing organization that values continuous learning, customer success, and high-quality engineering work. This role offers autonomy, technical challenge, and the opportunity to contribute meaningfully to industries that rely on precision.

Job Type: Full-time

• 401(k)
• Health insurance
• Paid time off

Experience:

• Field service: 3 years (Required)
• Calibration/ precision measuring equipment: 1 year (Required)