Senior Merchant Services Sales Consultant

Bannerbank; California (MO); On-site; USD 114,000 - 134,000; Full time

Benefits offered by this job

Medical, dental, vision

LTD/STD and life insurance

Paid vacation & holidays

401k with match

Tuition reimbursement

Job summary

Banner Bank is seeking a Senior Merchant Services Sales Consultant to expand our merchant services footprint and deepen client partnerships across branch and banking teams. You will blend sales expertise, merchant services knowledge, and relationship management to deliver value for clients and partners.

You’ll identify opportunities, support complex client needs, and drive growth through collaboration, pricing strategies, onboarding, and regulatory compliance while maintaining strong

Qualifications

• Bachelor’s degree required; fields listed.
• 4+ years of dedicated B2B sales, account management, merchant services, or treasury management experience.
• Equivalent education and experience may satisfy the requirement.

Responsibilities

• Develop merchant services relationships with branches and banking teams.
• Identify client needs, present merchant services solutions, and convert into active merchant accounts.
• Consult on complex opportunities and ensure accurate merchant onboarding and account setup.
• Maintain relationships to support growth and client retention.
• Provide sales and technical support by explaining products and answering questions.

Skills

B2B sales

Account management

Merchant services knowledge

Relationship management

Consultative sales

Prospecting

Time management

Negotiation

Education

Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Job Title

Senior Merchant Services Sales Consultant

Job Description

As a Senior Merchant Services Sales Consultant, you'll play a key role in helping businesses find payment processing solutions that support their success while strengthening relationships across our banking teams. This is a highly consultative position where you'll combine sales expertise, merchant services knowledge, and relationship management skills to deliver value for clients and business partners alike.

You’ll serve as a trusted resource for Merchant Services, helping identify new opportunities, support complex client needs, and drive growth through collaboration with branch teams, Commercial Banking Centers, Treasury Management, Business Banking, and other partners.

Responsibilities

• Develop new merchant services relationships by partnering with branches, Commercial Banking Centers, Treasury Management, Business Banking, Business Client Management, and Commercial Banking teams.
• Follow up on referrals, identify client needs, present merchant services solutions, and convert opportunities into active merchant accounts.
• Consult on complex merchant opportunities and ensure accurate merchant onboarding and account setup.
• Build and maintain strong relationships with merchants and internal business partners to support growth and client retention.
• Provide sales and technical support by explaining products, answering questions, and serving as a resource for merchant services inquiries.
• Prepare pricing comparisons and recommend pricing strategies for prospective and existing merchant relationships.
• Troubleshoot and resolve merchant services issues, including escalated and complex client concerns.
• Assess merchant risk levels and work with internal and external partners to support approval solutions for higher-risk relationships.
• Maintain expertise in merchant services regulations, policies, procedures, and PCI Compliance requirements.
• Provide guidance, training, and knowledge sharing to team members and business partners on merchant services products, processes, and best practices.
• Ensure compliance with all applicable policies, security requirements, and government regulations.

Qualifications & Experience

• You have a Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science, or a related field (Required).
• You have 4+ years of dedicated B2B sales, account management, merchant services, or treasury management experience (Required).
• You understand that an equivalent combination of education and experience can be considered in lieu of a degree.

Preferred Skills

• You bring advanced knowledge of merchant services, financial services, consumer credit cards, or commercial credit card products.
• Have a strong track record of consultative sales, business development, and relationship management success.
• Communicate effectively and confidently with clients, business partners, and team members.
• You excel at prospecting, generating new business opportunities, and advancing sales conversations through phone and email outreach.
• You are highly organized and demonstrate strong time management, negotiation, and problem-solving skills.
• You are proficient with Microsoft Office products, including Word and Excel.
• You understand federal and state regulations related to merchant services and payment processing.
• Enjoy serving as a trusted subject matter expert and sharing knowledge with others.

Compensation

• Targeted starting salary range (based on experience): $114,191- $134,342
• Annual incentive potential
• Up to 5%

Benefits

• Comprehensive employee benefits, including; medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

Company Culture & Values

• Do the right thing
• Mutual respect
• Teamwork
• Honesty and integrity

I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated.

Equal Opportunity Employer

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.