Senior Member Services & Sales Advisor

KEMBA Financial Credit Union Inc.; Pickerington (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading financial institution is looking for a Senior Member Services Representative in Pickerington, Ohio. This role provides essential sales support and mentoring to other representatives, ensuring high member satisfaction while achieving sales goals. Candidates should have over three years of sales experience within the financial sector, strong organizational skills, and attention to detail. The position involves both cross-selling services and managing member complaints. Join our vibrant team and contribute to members' financial well-being.

Qualifications

• More than three years of experience in a high-performance sales environment.
• Prior experience in a financial/banking institution.
• Must value a high degree of accuracy.

Responsibilities

• Motivates staff to cross-sell services and provides referrals.
• Ensures Member satisfaction by resolving complaints.
• Initiates outbound telemarketing activities to acquire memberships.

Skills

Sales support

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

A leading financial institution is looking for a Senior Member Services Representative in Pickerington, Ohio. This role provides essential sales support and mentoring to other representatives, ensuring high member satisfaction while achieving sales goals. Candidates should have over three years of sales experience within the financial sector, strong organizational skills, and attention to detail. The position involves both cross-selling services and managing member complaints. Join our vibrant team and contribute to members' financial well-being.