Senior Meetings & Events Leader

Concord Hospitality Enterprises Co.; King of Prussia (PA); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term dis

401(k) with company match

Tuition assistance

Discounted room rates at Concord‑m an?

Training, development, and career adva

Job summary

The Alloy a DoubleTree by Hilton in King of Prussia, PA is seeking a Senior Meetings & Events Manager to plan and execute high-profile events, lead the events team, and ensure exceptional client experiences.

You will manage pre-, during, and post-event activities, coordinate with Sales and operations, and drive revenue through effective planning and customer service. This role emphasizes leadership, operational excellence, and hospitality expertise to deliver standout events.

Qualifications

• Proven experience in Event Management.
• Minimum of 4–5 years of experience in a full-service hotel environment.
• Excellent written and verbal communication skills.
• Strong organizational, multitasking, and time management abilities.
• Proficiency in Microsoft Office, event management systems (Delphi or similar platforms) and event design programs (Cvent Event Diagramming, etc.).
• Knowledge of hospitality market trends and competitive positioning.
• Professional demeanor with a commitment to exceptional customer service.
• Reliable, punctual, and flexible to meet business demands.

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
• Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.
• Prepare for and participate in all necessary internal meetings, conference calls, reporting, planning, and other communications required for this position.
• Also prepare for and participate in client site visits, tasting panels, pre- and post-cons planning meetings, networking, and other customer-centric meetings.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group.
• Work with internal and external partners to accurately forecast group rooms and F&B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
• Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.
• Learn and use digital sales systems (i.e. Delphi, CI/TY, PMS, etc.) and understand the hotel’s revenue strategies.

Skills

Event management

Team leadership

Communication

Time management

Hospitality knowledge

Tools

Delphi

CI/TY

PMS

Cvent

Job description

The Alloy a DoubleTree by Hilton in King of Prussia, PA is seeking a Senior Meetings & Events Manager to plan and execute high-profile events, lead the events team, and ensure exceptional client experiences.

You will manage pre-, during, and post-event activities, coordinate with Sales and operations, and drive revenue through effective planning and customer service. This role emphasizes leadership, operational excellence, and hospitality expertise to deliver standout events.