Senior Medicare Patrol & Benefits Counselor

New Mexico Department of Justice; Santa Fe (NM); Presencial; USD 52 000 - 72 000; Tempo integral

Resumo da oferta

The Senior Medicare Patrol (SMP) Coordinator role is with the New Mexico Aging and Long-Term Services Department (ALTSD) CERD. It focuses on SMP referrals, case management for beneficiaries reporting Medicare fraud, and benefits counseling for Medicare and related programs.

The incumbent will conduct outreach and education presentations publicly, via video, audio, or in person. Travel is required, with emphasis on SMP referrals and counseling across the state.

Qualificações

• Associate degree plus 1 year of social work/coordination experience.
• Three years total education/experience may substitute for the required education.

Responsabilidades

• SMP Casework: respond to referrals, manage complex interactions, review Medicare billing reports.
• Provide Benefits counseling to beneficiaries and families, via in person, phone, or email.
• Outreach: develop and implement SMP outreach plans, staff events and promote SMP/SHIP/MIPPA programs.

Conhecimentos

Interpersonal skills

Written and verbal communication

MS Office

Formação académica

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services

Ferramentas

SMP, SHIP, ADRC data systems

Descrição da oferta de emprego

The Senior Medicare Patrol (SMP) Coordinator role is with the New Mexico Aging and Long-Term Services Department (ALTSD) CERD. It focuses on SMP referrals, case management for beneficiaries reporting Medicare fraud, and benefits counseling for Medicare and related programs.

The incumbent will conduct outreach and education presentations publicly, via video, audio, or in person. Travel is required, with emphasis on SMP referrals and counseling across the state.