Senior Medical Support Supervisor

Veterans Health Administration; Eureka (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

San Francisco VA Health Care System (SFVAHCS) is seeking a Supervisory Advanced Medical Support Assistant to oversee appointment management across its clinics, including the Eureka CBOC. The role includes supervising Lead and Advanced Medical Support Assistants and ensuring high-quality patient services.

Candidate requirements include experience in clerical/administrative work and education options such as one year above high school or an equivalent combination of experience and education, with

Qualifications

• Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position.
• Education: One year above high school; OR equivalent combination of experience and education.
• Experience leading or supervising MSAs or equivalent administrative staff is mentioned for supervisory roles.

Responsibilities

• Supervise appointment management services across clinics.
• Lead and supervise Lead and Advanced Medical Support Assistants.
• Provide administrative and technical supervision and complex problem resolution.

Skills

Staff supervision

Customer service

Administrative support

Education

One year above high school

Job description

San Francisco VA Health Care System (SFVAHCS) is seeking a Supervisory Advanced Medical Support Assistant to oversee appointment management across its clinics, including the Eureka CBOC. The role includes supervising Lead and Advanced Medical Support Assistants and ensuring high-quality patient services.

Candidate requirements include experience in clerical/administrative work and education options such as one year above high school or an equivalent combination of experience and education, with