Senior Medical Secretary

NHS; Bangor (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated medical secretary to join their Endocrinology team in Bangor, Maine. The successful candidate will oversee administrative duties, ensuring the smooth progression of patient pathways while maintaining high standards of office organization and reporting. Ideal candidates should possess NVQ qualifications in business administration and prior medical secretary experience, along with advanced typing skills and knowledge of Microsoft Office applications.

Qualifications

• Experience of working as a medical secretary.
• Previous NHS Experience.
• Knowledge of Referral to Treatment process (RTT).

Responsibilities

• Ensure all administration duties relating to the patient pathway are adhered to.
• Monitor and review patient forms/details and outstanding responses.
• Collect and collate information relevant to the patient and the service.

Skills

Advanced typing skills

Education

NVQ Business administration L4 or equivalent experience

NVQ 3 Customer Service

Tools

Microsoft Office applications

Job description

To provide a comprehensive, high quality medical secretarial and administrative service to the Endocrinology consultants and their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

Main duties of the job

The post holder will ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway, using understanding of work procedures own experiences and practices.

Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team

The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised. Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• NVQ Business administration L4 or equivalent experience
• NVQ 3 Customer Service

Experience

• Experience of working as a medical secretary
• Previous NHS Experience

Skills

• Advanced typing skills

Knowledge

• Knowledge and ability to use Microsoft office applications
• Knowledge of Referral to Treatment process (RTT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.