Senior Medical Practice Operations Manager

Riverside Health System; Virginia; On-site; USD 86,000 - 118,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is seeking an experienced Practice Operations Leader to oversee the daily operations of a multi-provider medical practice. You will manage appointments, staffing, payroll, patient access, preauthorization workflows, onboarding, and payor compliance while driving service quality and financial performance.

You will lead a team of 20+ providers and 30+ staff, use dashboards to spot trends, and partner with physicians and directors to optimize care

Qualifications

• Bachelor's Degree, Business, healthcare or related field preferred. 10+ years of progressive leadership experience may be considered in lieu of a degree.
• 5-6 years management experience (Required)

Responsibilities

• Ensures quality of service and access by implementing health system and RMG business operational plans with physicians and director and managing daily operations.
• Uses information from patient satisfaction surveys and other tools to improve patient perception of care.
• Responsible for revenue capture, reconciliation, and other financial aspects of the practice such as staffing levels/training, payroll, cash/account management.
• Effectively communicates, develops, and reviews key data and reports to ensure staff and management have appropriate actionable information.
• Assists with the recruitment, orientation and retention of new providers to the practice.
• Creates safe work environment and reports safety events.
• Is an active listener and applies critical thinking to problem solving.

Education

Bachelor's Degree in Business, healthcare or related field

Job description

Riverside Health System in Newport News, Virginia is seeking an experienced Practice Operations Leader to oversee the daily operations of a multi-provider medical practice. You will manage appointments, staffing, payroll, patient access, preauthorization workflows, onboarding, and payor compliance while driving service quality and financial performance.

You will lead a team of 20+ providers and 30+ staff, use dashboards to spot trends, and partner with physicians and directors to optimize care