Senior Medical Device Complaint Trending Analyst

3M HEALTHCARE

Kingston (NJ)

On-site

USD 81,650 - 112,700

Full time

14 days+
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Benefits offered by this job

Healthcare benefits
401(k) plan
Life insurance

Job summary

Integra LifeSciences in the United States seeks a Medical Device Complaint Trending Expert responsible for end-to-end development and oversight of complaint data trending, signal detection, and post-market surveillance. You will act as SME for analytics, methods, and regulatory expectations.

This role partners with Complaint Handling, CAPA, Risk Management, and regulatory teams to translate trend signals into investigations.

Qualifications

  • Bachelor’s degree in engineering or life sciences or related field.
  • 5–8 years of experience in medical device quality, complaint handling, or safety analytics.
  • Experience with complaint trending and signal detection.
  • Knowledge of FDA, EU MDR, ISO standards.
  • Strong communication and analytical skills.
  • Proficiency with MS Office and data visualization tools.

Responsibilities

  • Design and improve complaint trending methodologies.
  • Perform routine and ad hoc trending analyses to identify signals and risks.
  • Develop standardized dashboards and executive summaries.
  • Support inspections and audits with defensible analyses.
  • Collaborate with cross-functional teams to translate trend signals into investigations.
  • Present results to management and regulators.

Skills

Analytical skills
Communication skills
Regulatory knowledge
Problem-solving

Education

Bachelor's degree in Engineering or Life Sciences
Advanced degree (MS, MBA)

Tools

PowerBI
Minitab
TrackWise
Oracle

Job description

Integra LifeSciences in the United States seeks a Medical Device Complaint Trending Expert responsible for end-to-end development and oversight of complaint data trending, signal detection, and post-market surveillance. You will act as SME for analytics, methods, and regulatory expectations.

This role partners with Complaint Handling, CAPA, Risk Management, and regulatory teams to translate trend signals into investigations.

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