Senior Medical Courier

Laboratory Corporation; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Sr. Service Representative/Courier to ensure the smooth transport of medical specimens and supplies. This exciting role involves driving a company vehicle, managing daily pickups, and providing exceptional customer service. Ideal candidates will have strong organizational skills and a commitment to safety. Join a forward-thinking team that values professionalism and offers comprehensive benefits, including medical and retirement plans. If you are ready to make a difference in healthcare logistics, this opportunity is perfect for you.

Benefits

Company Vehicle

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• 3 years of relevant experience required, preferably in medical driving.
• Strong attention to detail and organizational skills are essential.

Responsibilities

• Pickup, transport, and delivery of medical specimens and supplies.
• Assist with training and onboarding of new employees.

Skills

Customer Service

Time Management

Problem-Solving

Attention to Detail

Organizational Skills

Education

High School Diploma

Associate's Degree

Tools

Handheld Electronic Device

Job description

LabCorp is seeking a Sr. Service Representative/Courier to join our team in City, State. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports while providing excellent service to our clients.

Included with this position is a company vehicle to use for the route. For only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use, all gas, tolls, and maintenance are covered by the company.

The schedule for this position will vary depending on coverage needed, including weekend rotation.

Flex schedule Monday-Friday; start times range from 9:45 am - 8:00 pm. Weekend coverage on a rotation basis.

Job Duties/Responsibilities:

• Act as a floater for the logistics team providing as needed coverage for various routes.
• Provide on-route training for new couriers/drivers.
• Assist with dispatch and pickups when needed.
• Load all necessary supplies needed for the daily pickups.
• Complete daily pick-up schedule in a timely manner.
• Deliver all daily picks to your branch at the end of your shift.
• Handle all specimens and lab samples in a safe and efficient manner.
• Safely operate the company vehicle and obey all traffic laws.
• Utilize a handheld electronic device to manage daily pickups.
• Work directly with the dispatcher for additional pick-ups as needed.
• Evaluate traffic patterns, alternative routes, and weather conditions as needed.
• Assist with training and onboarding of new employees.
• Learn and have knowledge of all routes and can effectively fill in for any route upon request.
• Assist in the warehouse with stocking and receiving supplies, calibration of centrifuges, and other duties as assigned.
• Act as a role model in the department, demonstrating professionalism and willingness to help others by offering assistance when needed.
• Be proactive in identifying and communicating issues to management.
• Offer process improvement suggestions to improve efficiency and overall structure of processes and routes.

Minimum Requirements:

• High School Diploma or equivalent; Associate's degree is preferred.
• 3 years of relevant experience is required.
• Must have a Valid Driver's License and clean driving record.
• Must be at least 21 years old.
• Medical driver/courier experience is preferred.
• Customer service experience is a plus.
• Very punctual with strong time management skills.
• Strong attention to detail and organizational skills.
• Ability to problem-solve customer issues.
• Ability to lift up to 50 lbs.
• Ability to meet the physical demands of the position.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. Casual, PRN & Part-Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

We encourage all to apply.

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