Senior Medical Assistant – Patient Care & Mentorship

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Medical Assistant to provide care in a medical practice office or clinic under a provider’s direction, maintain a clean, safe environment, and assist patients with information.

The role includes clerical tasks such as scheduling, lab calls, prior authorizations, collecting vitals, and preparing exam rooms. The patient-focused team supports compassionate care aligned with MLH values.

Qualifications

• High School Diploma or Equivalent required.
• Technical Medical Assistant degree preferred.
• 3-5 years Medical Assistant experience.

Responsibilities

• Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.
• Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
• Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about presenting and previous conditions.
• May assist with physical examination preparations.
• Performs EKGs, removes sutures/ staples, and changes dressings as directed.
• Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques.
• Perform skin tests and venipuncture of skin for withdrawing blood.
• Administers medication and immunizations under the direction of the physician or advanced practice provider.
• May authorize prescription refills and provide prescription information to pharmacies.
• Administers first aid or CPR in an emergency.
• Prepares and cleans exam rooms, instruments and equipment between patient visits to maintain infection control.
• Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
• Provides patient education and instructions under supervising physician.
• Performs other duties as assigned.

Skills

Communication skills

EMR navigation

Motivational interviewing

Teamwork

Emergency response

Education

High School Diploma or Equivalent

Technical Degree or Diploma Medical Assistant

HEARTSAVER - American Heart Association

NCCT Medical Assistant

AMT Registered Medical Assistant

Tools

EMR software

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Medical Assistant to provide care in a medical practice office or clinic under a provider’s direction, maintain a clean, safe environment, and assist patients with information.

The role includes clerical tasks such as scheduling, lab calls, prior authorizations, collecting vitals, and preparing exam rooms. The patient-focused team supports compassionate care aligned with MLH values.