Senior Medical Assistant - Liver Clinic

Providence; Seattle (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Providence Swedish in Seattle seeks a Patient Service Coordinator II licensed to coordinate clinical services across multiple campuses. You will schedule new patients, follow-up visits, treatments, and tests, while handling insurance verifications and authorizations and maintaining accurate medical records.

Excellent communication, problem-solving, and compassion are essential as you support cancer patients and collaborate with care teams to ensure smooth operations and high-quality patient care.

Qualifications

• Graduate of certified medical assistant program.
• Washington Medical Assistant Certification.
• National Provider BLS - American Heart Association.
• Experience in obtaining insurance verifications, referrals and authorizations.

Responsibilities

• Schedule new patients.
• Follow-up clinic appointments.
• Subsequent treatments and requested diagnostic tests.
• Acquire insurance verifications, referrals and authorizations.
• Prepare and maintain the patient's medical record.
• Reconcile billing issues.
• Answer multiple phone lines and triage calls.

Skills

Communication skills

Problem-solving

Insurance verifications

Referrals & authorizations

Education

Certified Medical Assistant program

Associate's degree or equivalent

Job description

The Patient Service Coordinator II licensed provides support and clinic coordination of multiple patient care services on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem-solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary with the Cancer population.

Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Graduate of certified medical assistant program
• Upon hire: Washington Medical Assistant Certification
• Upon hire: National Provider BLS - American Heart Association
• Experienced in obtaining insurance verifications, referrals and authorizations

Preferred Qualifications:

• Associate's degree or equivalent from a two-year college or technical school with emphasis in Health Care
• 1 year medical assistant experience in a healthcare setting (i.e. physician's office, scheduler, etc.)

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.