Senior Medical Assistant & Clinic Operations Lead

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Michigan Medicine in Ann Arbor, MI is seeking a Medical Assistant Lead to oversee daily clinic operations, mentor staff, and support regulatory readiness. The role emphasizes training, workflow optimization, and collaboration with nursing and administrative teams.

You will coordinate scheduling, participate in rounds and meetings, and help ensure high reliability and patient safety. A CMA or RMA certification and at least five years of MA experience are required, along with strong medical

Qualifications

• High school diploma or GED required.
• 5+ years of experience as Medical Assistant (MA) or CMA/RMA certification.
• Knowledge of basic medical terminology.

Responsibilities

• Reviews schedule to identify changes in daily operations and develops rotation for MA cross-training.
• Participates in meetings and supports clinic operations.
• Manages training, onboarding and mentorship for Medical Assistants.
• Ensures training for Blue Folders and regulatory readiness.

Skills

Knowledge of basic medical terminology

Education

High School Diploma or GED

CMA or RMA Certification

Job description

Michigan Medicine in Ann Arbor, MI is seeking a Medical Assistant Lead to oversee daily clinic operations, mentor staff, and support regulatory readiness. The role emphasizes training, workflow optimization, and collaboration with nursing and administrative teams.

You will coordinate scheduling, participate in rounds and meetings, and help ensure high reliability and patient safety. A CMA or RMA certification and at least five years of MA experience are required, along with strong medical