Senior Medical Affairs Account Manager — Hybrid/Remote

Real Chemistry; Indianapolis (IN); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Free snacks

Comprehensive benefits

LinkedIn Learning access

Job summary

Real Chemistry seeks a Senior Account Manager to join our Medical Affairs team. You will serve as the client’s day-to-day contact, manage relationships, and guide projects from conception to delivery while aligning with program strategy and timelines.

You’ll work in a hybrid US role (New York, Boston, Chicago, Carmel, San Francisco or remote within the US) and collaborate with cross-functional teams to maximize client impact and growth opportunities.

Qualifications

• Minimum 4–5+ years of healthcare agency client services experience with medical affairs, publications or medical information.
• Strong organization with deadline discipline and attention to detail.
• Independent thinker who can take ownership yet collaborate with a team.
• Professional presence with urgency and client-service orientation.
• Ability to communicate with managers and escalate deadlines as needed.
• High energy to operate in a fast-growing environment.
• Proven track record of delivering high-quality work on schedule and budget.
• Excellent written and verbal communication, and relationship-building skills.
• Familiarity with Microsoft Word, PowerPoint, Excel, and Outlook.
• Experience in developing client relationships and networking.
• Strong financial acumen and strategic planning contribution.
• Ability to articulate solutions to ongoing problems.

Responsibilities

• Day-to-day client contact and regular updates; respond to queries and provide recommendations.
• Oversee account processes, meetings, workflow, task delegation and status tracking.
• Own medium/large client projects; ensure delivery to high standards within budget and timelines.
• Communicate progress to account lead; flag barriers and propose solutions.
• Understand client priorities and program strategy; monitor competitor activity.
• Stay current on medical communications and pharma industry trends.
• Identify growth opportunities and propose new ideas with the team and client.
• Monitor market changes and assist in new business pitches as needed.
• Support financial management of the account and assist with pitches and credentials.

Skills

Client services

Healthcare

Project management

Communication

Veeva/iEnvision experience

Budget management

Relationship building

Microsoft Word

PowerPoint

Excel

Outlook

Education

BA or equivalent work experience

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

Real Chemistry seeks a Senior Account Manager to join our Medical Affairs team. You will serve as the client’s day-to-day contact, manage relationships, and guide projects from conception to delivery while aligning with program strategy and timelines.

You’ll work in a hybrid US role (New York, Boston, Chicago, Carmel, San Francisco or remote within the US) and collaborate with cross-functional teams to maximize client impact and growth opportunities.