Senior Mass Tort & Complex Casualty Claims Leader

AIG; Philadelphia (Philadelphia County); On-site; USD 180,000 - 240,000; Full time

Job summary

AIG is seeking a Casualty Coverage and Mass Tort Assistant Vice President to lead a team of claims professionals handling sophisticated litigation and coverage issues. The role focuses on long-tail bodily injury, property damage, environmental and toxic tort claims, with exposure to PFAS and opioids.

You will guide reserving, evaluation, and resolution while partnering with underwriting and actuarial teams to drive strategic outcomes and service excellence.

Qualifications

• 10+ years of Legal or Insurance experience preferred.
• Experience with evaluations and investigations addressing coverage, liability and damage issues.
• Strong communication skills and ability to present information concisely.
• Ability to drive collaborative behavior with leadership across the organization.
• Ability to develop and execute creative solutions to difficult problems.

Responsibilities

• Monitor and guide reserving, expenses and payments within the team.
• Develop team claims handling skills with proactive investigation, evaluation and resolution.
• Manage communication between the team, insureds and external clients.
• Empower and lead adjusters to embody AIG's values.
• Identify and escalate complex claims to senior management with significant coverage/damage issues.
• Support initiatives to improve claim processes and financial results.
• Lead training and development to educate on trends and emerging issues.
• Communicate with Actuarial and Underwriting on trends and case law.

Skills

Legal/Insurance experience

Evaluations & investigations

Communication skills

Collaborative leadership

Creative problem solving

Job description

AIG is seeking a Casualty Coverage and Mass Tort Assistant Vice President to lead a team of claims professionals handling sophisticated litigation and coverage issues. The role focuses on long-tail bodily injury, property damage, environmental and toxic tort claims, with exposure to PFAS and opioids.

You will guide reserving, evaluation, and resolution while partnering with underwriting and actuarial teams to drive strategic outcomes and service excellence.