Job Description
Must Have Technical/Functional Skills
- - 4-7 years of experience working with Salesforce Marketing Cloud, CRM platforms. Experience supporting campaign execution, platform optimization, integrations, and reporting is required.
- - Strong working knowledge of Sales Cloud and how it integrates with Marketing Cloud (data synchronization and shared data models).
- - Strong functional and technical understanding of Salesforce Marketing Cloud, including data management, journeys, audience segmentation, and reporting capabilities.
- - Experience designing subscriber/contact data structures, preference centers, and consent/opt-out management.
- - Ability to review technical estimates and implementation approaches and identify potential risks, dependencies, and opportunities.
- - Experience supporting campaign reporting and performance measurement, with the ability to facilitate consistent, accurate performance measurement (familiarity with BI/reporting tools such as Tableau is a plus).
- - Strong project coordination and stakeholder management skills with experience working across Marketing, IT, Compliance, and external vendors.
- - Experience working within regulated environments and supporting compliance, privacy, and governance requirements (e.g., HIPAA/PHI, consent, CAN-SPAM/CASL, data retention).
- - Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders and lead operationally when needed.
Roles & Responsibilities
Technical oversight & guidance
- - Support the design and evolution of marketing technology solutions across Salesforce Marketing Cloud and Sales Cloud.
- - Provide functional and technical expertise to internal teams and agency partners.
- - Review solution designs, configurations, integrations, and campaign implementations.
- - Support evaluation of agency proposals, estimates, and implementation approaches.
- - Support development and documentation of integration and data-flow standards.
- - Support campaign reporting strategy and consistent performance measurement.
Management & coordination
- - Support coordination across internal teams and external agencies.
- - Partner with agency and vendor teams to coordinate deliverables.
- - Partner with Marketing Operations Specialist and leadership team to resolve complex issues.
- - Coordinate with IT on integrations, security reviews, change management, and releases.
- - Facilitate communication between technical and non-technical stakeholders.
- - Serve as a dependable resource for the Marketing Operations team.
Governance & compliance
- - Support adherence to data governance and compliance requirements including PHI/PII handling, consent and opt-out management, data minimization, access controls, and audit-ready documentation.
- - Maintain solution documentation, design standards, and decision records so the platform is supportable and audit read
Salary Range: $120,000-$130,000 a year
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Location
Alameda, CA
Function
TECHNOLOGY
Role
Functional Consultant
ID
435644
Skills
Tableau | Salesforce(SFDC)
Salary Range
$120,000 - $130,000
Desired Candidate Profile
Qualifications
BACHELOR OF COMPUTER SCIENCE