Senior Marketing Manager, Solutions & Services Group

Lenovo; Morrisville (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Lenovo's North America Marketing organization is seeking a Senior Marketing Manager for the Solutions & Services Group (SSG) to lead regional marketing strategy and activation.

As Lenovo expands beyond devices, SSG represents a critical growth engine, with AI at the center of how customers transform their businesses. The role focuses on shifting conversations to customer outcomes and measurable business impact.

Responsibilities

• Own the North America SSG marketing strategy, priorities, and activation roadmap aligned to business growth objectives, Sales priorities, pipeline opportunities, and customer needs.
• Build strategies that increase awareness, consideration, demand, and pipeline for SSG and strengthen Lenovo's broader solutions and services capabilities.
• Translate complex offerings into compelling, customer-centric value propositions focused on business outcomes rather than individual products or capabilities.
• Identify opportunities to drive services attach, cross-sell, upsell, and whitespace penetration across Lenovo's customer base.
• Use customer, market, Sales, pipeline, and performance insights to refine strategy and prioritize investment.

Job description

General Information

Req #

WD00106741

Career area:

Marketing

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Wednesday, October 7, 2026

Working time:

Full-time

Additional Locations

• * United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

About the Role

Lenovo's North America Marketing organization is seeking a Senior Marketing Manager for the Solutions & Services Group (SSG) to lead regional marketing strategy and activation.

As Lenovo expands beyond its heritage in devices and amplifies its infrastructure portfolio, SSG represents a critical growth engine, with AI increasingly at the center of how customers transform their businesses and technology environments. Lenovo's ambition is not simply to provide the technology that enables AI, but to become the strategic partner that helps customers define and navigate their AI journey-from strategy and readiness through implementation, adoption, optimization, and ongoing management.

This role will elevate awareness and demand for Lenovo solutions and services, expanding the customer conversation beyond hardware to demonstrate the broader business outcomes Lenovo can deliver.

We strongly prefer a B2B marketer with experience marketing AI and digital transformation solutions, IT services, managed services, professional services, digital workplace solutions, software, or other complex technology solutions—particularly where services and solutions are sold alongside or integrated with hardware and software. The ideal candidate knows how to shift conversations from individual products and features to customer challenges, transformation journeys, and measurable business outcomes.

This leader will own the North America SSG marketing strategy and activation plan, partnering closely with NA SSG Sales to translate business priorities, growth opportunities, and pipeline needs into marketing action. They will also partner with Worldwide SSG Marketing to shape global campaigns with North America market insights and develop Geo-led strategies where regional needs require additional focus.

North America operates through an audience-first marketing model spanning Enterprise/Healthcare, Public Sector, and SMB/Mid-Market. This leader will partner with Audience Segment Marketing leaders to advise how SSG should be represented within segment-led strategies and customer journeys, while proactively developing and co-creating activations that advance SSG priorities. They will also collaborate with IDG and ISG Marketing leaders to deploy integrated One Lenovo campaigns that connect audience needs with the breadth of Lenovo's portfolio.

The role leads a small team and requires a leader who can set strategy, influence across a highly matrixed organization, develop talent, and translate business priorities into measurable marketing action.

Key Responsibilities

SSG Marketing Strategy & Business Growth

• Own the North America SSG marketing strategy, priorities, and activation roadmap aligned to business growth objectives, Sales priorities, pipeline opportunities, and customer needs.
• Build strategies that increase awareness, consideration, demand, and pipeline for SSG and strengthen market understanding of Lenovo's broader solutions and services capabilities.
• Translate complex offerings into compelling, customer-centric value propositions focused on business outcomes rather than individual products or capabilities.
• Identify opportunities to drive services attach, cross-sell, upsell, and whitespace penetration across Lenovo's customer base.
• Use customer, market, Sales, pipeline, and performance insights to refine strategy and prioritize investment.

AI & Solutions-Led Customer Journeys

• Position SSG as the strategic partner connecting customer business priorities with the technology, solutions, and services required to achieve them, with AI as a