Senior Marketing Manager | Bilingual Mandarin

Vertex Hospitality Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Vertex Hospitality Group is seeking a proven marketing leader to drive multi-channel campaigns for a fast-growing hospitality portfolio. You will manage digital, social, print, and local store marketing, ensuring brand consistency and ROI across channels.

Lead initiatives, analyze trends, and mentor junior staff while collaborating with operations, sales, and finance to maximize performance. On-site role at our Flushing, NY HQ with travel as needed.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field.
• 7+ years of marketing experience; restaurant/hospitality experience preferred.
• Strong knowledge of digital marketing channels and tools.
• Proven ability to manage multiple projects in a fast-paced environment.
• Excellent communication and presentation skills.
• Proficiency with CRM, analytics, and design tools.

Responsibilities

• Lead multichannel marketing campaigns across digital, social, print, and in-store.
• Collaborate with operations to align initiatives with brand identity and goals.
• Analyze market trends and customer insights to shape strategies.
• Ensure consistent brand messaging across all channels.
• Manage budget and report on marketing performance.
• Develop partnerships to boost brand visibility and sales.
• Plan local store marketing initiatives and events.
• Coordinate with operations, sales, and finance teams.

Skills

Digital marketing

Social media

Email marketing

SEO/SEM

Communication

Interpersonal skills

Brand storytelling

Creative thinking

Attention to detail

Mandarin preferred

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

CRM systems

Analytics platforms

Adobe Creative Suite

Microsoft Office

Job description

Join Vertex Hospitality Group, one of the fastest-growing hospitality groups in the US! With over five brands that we consult for and expanding our reach, Vertex is redefining what it means to be a pioneer in the hospitality industry. We are seeking a passionate individual who thrives in an ever-changing, fast-paced, recruiting environment. At Vertex, you will be part of a vibrant team dedicated to delivering seamless collaboration with Franchise Partners and Shareholders, with real opportunities to grow your career.

Duties & Responsibilities

• Manage and execute marketing campaigns across various channels, including digital, social media, print, and in-store promotions.
• Collaborate with operations team leaders to ensure marketing initiatives align with brand identity and business objectives.
• Analyze market trends, customer insights, and competitive landscape to inform marketing strategies.
• Ensure consistent brand messaging and positioning across all marketing channels.
• Oversee the creation and distribution of marketing collateral, including menus, signage, and promotional materials.
• Manage digital marketing initiatives, including website management, SEO/SEM, email marketing, and social media campaigns.
• Track and analyze digital marketing performance metrics, providing insights and recommendations for improvement.
• Engage with customers on social media platforms, responding to inquiries and fostering positive brand interaction.
• Identify and develop strategic partnerships to enhance brand visibility and drive sales.
• Plan and execute local store marketing (LSM) initiatives and promotional events to increase customer traffic and engagement.
• Collaborate with operations and sales teams to ensure promotional activities are effectively implemented at the unit level.
• Assist in managing the marketing budget, ensuring efficient allocation of resources for maximum ROI.
• Prepare regular reports on marketing performance, campaign effectiveness, and key metrics for review by the Operations brand leaders.
• Monitor and track marketing expenditures to ensure alignment with budgetary goals.
• Provide guidance and support to the marketing team, fostering a collaborative and results-driven environment.
• Assist in training and mentoring junior marketing staff, ensuring they have the skills and knowledge to execute marketing initiatives effectively.
• Collaborate with cross-functional teams, including operations, sales, and finance, to ensure alignment and integration of marketing strategies.
• Additional responsibilities as assigned.

Essential Functions

• Strong knowledge of digital marketing, including social media, email marketing, and SEO/SEM.
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent communication, presentation, and interpersonal skills.
• Creative thinking with a keen eye for detail and a passion for brand storytelling.
• Proficiency in marketing software and tools, such as CRM systems, analytics platforms, and design software (e.g., Adobe Creative Suite).
• Proficiency in using Microsoft Office applications and marketing software/tools.
• Adaptability and a willingness to learn.
• Attention to detail and a creative mindset.
• Bilingual Mandarin Preferred.
• Ability to travel to new openings/other restaurant locations as needed.
• Ability to work primarily on-site at the head office in Flushing, NY

Education and Experience Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 7+ years of experience in marketing, with at least 3 years in a restaurant or hospitality environment. Previous experience in a supervisory role is required.

HR Management Group Inc d/b/a Vertex Hospitality Group provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.