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The Senior Manufacturing Quality Engineer (MQE) is responsible for investigating, managing analysis, coordinating, responding and reporting of customer returns via Return Material Authorizations (RMAs) and internal Non-Conformance Reports (NCRs) along with any associated customer return documentation. Works with Manufacturing Engineers to execute corrective actions and preventive actions. Audits and works with suppliers on quality issues pertaining to NCRs. Coordinates the qualification of new equipment along with any special process qualifications. Assists the Manufacturing Engineers and Quality Department in programming inspection equipment. Provides support to Operations for developing in‑process inspection methods for new and existing products to produce repeatable measurements while ensuring consistent application of quality techniques. Supports new product/program activity such as Process FMEAs, Control Plans, Capability Studies, and Gage R&Rs, PPQP, Capacity Studies as dictated by the customer. Monitors and reports customer quality ratings. Reviews and resolves root causes on Corrective Action/Preventative Actions (CAPA). Supports the customer with documentation and manufacturability feedback, measurement correlation, GR&R activities as well as equipment qualification and change requests and interacts with customers to resolve quality issues. Works with the Director of Manufacturing Engineering, Manufacturing Engineering and Manufacturing Quality Engineers on priorities and implementation of Lean projects and other improvement projects.
CGI, Inc. maintains strict adherence to ISO 9001 Quality Management, ISO 13485 Medical Devices Quality Management, and AS/EN 9100 Aerospace Quality Management Systems. As a subcontractor to prime federal contractors, CGI, Inc. may be subject to flow‑down clauses regarding federal regulatory requirements and procedural guidelines related to the industries that we serve. CGI, Inc. operates facilities that are controlled by International Traffic in Arms Regulations (ITAR). All positions are safety‑sensitive.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.