Senior Manager, Workforce Strategy & Operational Excellence

BlinkRx; Pittsburgh (Allegheny County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Great company culture

Health benefits

Career development opportunities

Job summary

BlinkRx, a healthcare technology company based in Pittsburgh, is looking for a Senior Operations leader to revolutionize patient services. This role involves developing workforce strategies and managing a scalable Workforce Management function while collaborating across teams.

We seek a candidate with 8-12 years of operational strategy experience, profound analytical skills, and a passion for improving patient outcomes. Join BlinkRx and be part of a team dedicated to enhancing healthcare access and affordability.

Qualifications

• 8-12+ years experience in operational strategy in high-growth environments.
• Demonstrated experience designing workforce operating models.
• Exceptional analytical and structured problem-solving skills.
• Strong analytical capabilities and experience leveraging data.
• Proven ability to lead cross-functional initiatives effectively.
• Experience building and developing high-performing teams.
• Excellent verbal and written communication skills.
• Thrives in dynamic, high-growth environments.

Responsibilities

• Develop workforce strategy for Patient Services Operations.
• Lead Workforce Management function for forecasting and scheduling.
• Identify opportunities to improve operational performance.
• Leverage data for demand forecasting and performance tracking.
• Lead high-priority initiatives and execute complex strategies.
• Partner with teams to implement management tools and solutions.

Skills

Operational strategy

Workforce management

Analytical problem-solving

Data-driven decision making

Team development

Education

Bachelor's degree in Business, Operations, Engineering, Mathematics, or related field

Tools

Excel

SQL

Tableau

Power BI

Job description

BlinkRx, a healthcare technology company based in Pittsburgh, is looking for a Senior Operations leader to revolutionize patient services. This role involves developing workforce strategies and managing a scalable Workforce Management function while collaborating across teams.

We seek a candidate with 8-12 years of operational strategy experience, profound analytical skills, and a passion for improving patient outcomes. Join BlinkRx and be part of a team dedicated to enhancing healthcare access and affordability.