Senior Manager, Warehouse Operations - ITAD (1st Shift)

Ingram Micro Inc.; Plainfield (IN); On-site; USD 106,000 - 179,000; Full time

Job summary

Ingram Micro ITAD is seeking a Warehouse Operations Senior Manager to lead daily warehouse operations in a fast-paced distribution environment, focusing on refurbishment testing, process excellence, and team development.

Requires a Bachelor’s degree in a related field, 8+ years in warehouse leadership, 5+ years supervising large teams, and strong WMS/inventory control experience; travel up to 25% is expected.

Qualifications

• Bachelor’s degree in a related field required.
• 8+ years of progressive warehouse, distribution, or supply chain leadership experience.
• 5+ years leading supervisors, managers, and large operational teams in a high-volume environment.
• Proven success managing complex warehouse operations while driving productivity, quality, and customer satisfaction.
• Strong experience implementing operational strategies, process improvements, and performance management programs.
• Demonstrated ability to influence stakeholders, lead change, and deliver results in a fast-paced environment.
• Expertise in warehouse management systems, inventory control, labor planning, and distribution center best practices.
• Strong business acumen, analytical skills, and executive-level communication abilities.

Responsibilities

• Lead all aspects of warehouse operations, including receiving, inventory management, storage, fulfillment, shipping, and facility efficiency.
• Develop and execute operational strategies that improve productivity, service levels, quality, safety, and cost performance.
• Drive continuous improvement initiatives focused on process optimization, capacity planning, and space utilization.
• Lead, develop, and mentor a large team of managers, supervisors, and operational associates across multiple functional areas.
• Analyze KPIs and operational metrics to identify opportunities, solve complex challenges, and drive business results.
• Partner with cross-functional leaders in Supply Chain, Transportation, Customer Experience, HR, and Finance to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Support long-term growth by contributing to strategic planning, workforce planning, and operational readiness initiatives.

Skills

Leadership

Team development

Operational excellence

KPI analysis

Cross-functional collaboration

Change leadership

Education

Bachelor’s degree in Supply Chain, Operations, Business, Logistics, or related field

Tools

WMS

Inventory management software

Labor planning tools

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Senior Manager, Warehouse Operations - ITAD Shift Hours: M-F First Shift

About the Role

Are you an experienced warehouse leader with a passion for operational excellence and team development? Ingram Micro is seeking a Warehouse Operations Senior Manager to lead daily warehouse operations in a fast-paced distribution environment. As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives. If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you. Learn more about Ingram Micro ITAD here: http://youtu.be/6FUCoxgtulk?si=-TNEi6749mVSqpGp

What You’ll Do

• Lead all aspects of warehouse operations, including receiving, inventory management, storage, fulfillment, shipping, and facility efficiency.
• Develop and execute operational strategies that improve productivity, service levels, quality, safety, and cost performance.
• Drive continuous improvement initiatives focused on process optimization, capacity planning, and space utilization.
• Lead, develop, and mentor a large team of managers, supervisors, and operational associates across multiple functional areas.
• Analyze KPIs and operational metrics to identify opportunities, solve complex challenges, and drive business results.
• Partner with cross-functional leaders in Supply Chain, Transportation, Customer Experience, HR, and Finance to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Support long-term growth by contributing to strategic planning, workforce planning, and operational readiness initiatives.

What You Bring

• Bachelor’s degree in Supply Chain, Operations, Business, Logistics, or a related field, or equivalent experience.
• 8+ years of progressive warehouse, distribution, or supply chain leadership experience.
• 5+ years leading supervisors, managers, and large operational teams in a high-volume environment.
• Proven success managing complex warehouse operations while driving productivity, quality, and customer satisfaction.
• Strong experience implementing operational strategies, process improvements, and performance management programs.
• Demonstrated ability to influence stakeholders, lead change, and deliver results in a fast-paced environment.
• Expertise in warehouse management systems, inventory control, labor planning, and distribution center best practices.
• Strong business acumen, analytical skills, and executive-level communication abilities.
• Ability to travel up to 25% for training and business meetings.

Why Ingram Micro?

At Ingram Micro, you'll have the opportunity to lead large-scale operations that impact customers worldwide. You'll join a culture that values innovation, accountability, collaboration, and continuous improvement while providing the resources and support needed to grow your career and make a meaningful impact. If you're passionate about building high-performing teams, optimizing operations, and driving business results at scale, we'd love to hear from you.

The typical base pay range for this role across the U.S. is USD $105,500.00 - $179,400.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.