Senior Manager, UX Research (Remote or Hybrid)

Freddie Mac; Minneapolis (MN); Remote; USD 196,000 - 231,000; Full time

Job summary

A leading retail organization seeks a UX Design Researcher to enhance digital experiences. The role involves leading a team, defining research priorities, and advocating for user-centered design. The position offers competitive compensation and a collaborative work environment focused on professional development.

Benefits

Comprehensive health benefits

401(k) plan

Employee discount

Paid time off

Career advancement opportunities

Qualifications

• 7+ years of experience in UX design research.
• Proven experience in managing high-performing teams.
• Strong data-driven visual, verbal, and written communication.

Responsibilities

• Lead and mentor a team of researchers.
• Define research roadmaps to meet business needs.
• Integrate research processes into product development.

Skills

Data-driven visual storytelling

Relationship building

Coaching

Job description

Employer Industry: Retail and E-commerce

Why consider this job opportunity:
- Salary up to $231,000.00
- Comprehensive health benefits including medical, vision, dental, and life insurance
- 401(k) plan, employee discount, and paid time off including sick leave and national holidays
- Opportunity for career advancement and professional development within a leading retail organization
- Collaborative and inclusive work environment focused on user-centered design
- Chance to shape and enhance the digital experience for millions of guests

What to Expect (Job Responsibilities):
- Build trust while proactively partnering with UX, Product, Technology, and Business stakeholders to achieve exceptional outcomes
- Define research roadmaps and identify research opportunities based on partner priorities and business needs
- Lead and mentor a team of researchers, fostering skill development and team engagement
- Integrate research processes into the overall product development lifecycle in collaboration with cross-functional teams
- Champion user-centered data and advocate for its importance across the organization

What is Required (Qualifications):
- 7+ years of experience practicing UX design research for digital product teams
- Proven experience in a people management role, including hiring and coaching high-performing teams
- Demonstrated ability to build relationships and create impact at various leadership levels
- Strong data-driven visual, verbal, and written storytelling skills
- Experience managing multiple stakeholders through all phases of research and product development

How to Stand Out (Preferred Qualifications):
- Experience working in large, matrixed, global, or multi-national organizations
- Demonstrated ability to balance short-term and long-term thinking while enhancing team performance

#Retail #UXResearch #CareerOpportunity #CompetitivePay #InclusiveWorkEnvironment

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