Senior Manager UX Content Design

Target; Minneapolis (MN); Hybrid; USD 113,000 - 203,000; Full time

Job summary

Target is seeking a Senior Manager of Content Design in Minneapolis to lead the Guest Experiences team. This role is crucial in shaping digital experiences and ensuring the highest quality of content across various platforms. The position involves collaborating with cross-functional teams, managing a talented group, and advocating for innovative design practices.

Benefits

Comprehensive health benefits

401(k) plan

Employee discount

Paid vacation

Long term disability

Flexible work arrangements

Qualifications

• 7+ years of experience in content design.
• Proven experience in a people management role, including hiring and coaching.
• Foundational understanding of digital retail businesses.

Responsibilities

• Leads teams in designing and maintaining complex content across business lines.
• Builds trust with UX, Product, and Tech stakeholders to achieve outcomes.
• Champions user-centered design principles within the organization.

Skills

Content Design

User-Centered Design

Stakeholder Management

Coaching

Team Leadership

Job description

The pay range is $113,000.00 - $203,000.00

Pay is based on several factors which vary based on position.These include labor markets and in some instancesmay include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

About Target:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here .

Target UX is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.

About the role:

As a Senior Manager of Content Design within our Guest Experiences team, you’ll be at the forefront of Target’s evolving digital experience, shaping it for our guests and contributing to business growth. Yo u’ll be tasked with ensuring that our content maintains the highest levels of quality on web, mobile web, native app, and email/push touchpoints. As a Content Design leader, evangelizing the craft and advocating for it along the way will be essential. And, you’ll push for innovation in our ways of working as a discipline and within the broader UX team.

Success for this leader requires the ability to understand Target’s priorities and partner with a broad set of stakeholders to establish content design & experience direction. Day to day you’ll ensure your team has what they need to thrive and deliver great work . This includes operating routines, insights, design direction, partner awareness, and a collaborative and inclusive culture.

Responsibilities:

• Leads teams to design and maintain complex content across business lines and/or organizations.

• Build trust and proactively partner with UX, Product, Tech & Business stakeholders to set the stage for your team to achieve exceptional outcomes.

• Lead balanced UX teams and grow their team's ability to balance multiple projects/demands.

• Coach, mentor, and guide a team of individual contributors of various levels, helping them to grow and develop new skills, while increasing trust, transparency, and engagement.

• Work closely with cross-functional teams to integrate design processes into the overall product development lifecycle.

• Maintain high-quality standards for your team throughout the design process including reviewing the work of the content design team, conducting critiques, and making sure that the final deliverables meet the established criteria.

• Champion user-centered design principles within the organization, promoting and advocating its importance.

About you:

• 7+ years of experience in content design with a strong understanding of the craft of design

• Proven experience in a people management role including hiring, leading, and coaching high performing, cross- geography or remote teams

• Foundational understanding of digital retail businesses

• Experience working in large, matrixed, global or multi-national organizations a plus

• Demonstrated ability to build relationships and create impact through multiple levels of leadership including other Sr Managers, Directors, and Sr. Directors, and can maintain both drive and patience throughout the journey

• Ability to balance short-term and long-term thinking while raising quality and team performance

• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals

• Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along

• Experience successfully managing many stakeholders through all phases of the design process

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Application deadline is : 06/06/2025