Senior Manager, US Primary Market Research

Amgen; Thousand Oaks (CA); On-site; USD 156,000 - 211,000; Full time

Job summary

Amgen seeks a Senior Manager for US Primary Market Research Business Analytics & Insights to lead PMR strategy and deliver insights that shape brand decisions. The role is a flexible commuter hybrid, based in Thousand Oaks, CA or Deerfield, IL, with on-site presence required at least two days per week.

You will partner with Commercial teams, interpret PMR data, own KPIs, and coach a PMR team while advancing analytics capabilities and stakeholder enablement.

Qualifications

• Doctorate or equivalent with analytics, sales, marketing experience.
• Master’s degree with 4+ years in analytics, sales or marketing.
• Bachelor’s degree with 6+ years in analytics, sales or marketing.
• Experience in pharmaceutical or life sciences industry preferred.
• Deep expertise in primary market research methodologies (qualitative & quantitative).
• Strong analytical skills to translate data into actionable insights.
• Demonstrated strategic thinking with ability to influence decisions.
• Excellent written, verbal and facilitation skills with senior audiences.
• Proven cross-functional collaboration and talent development.

Responsibilities

• Partner with Commercial teams to frame business questions and guide brand strategy.
• Lead interpretation and synthesis of PMR findings using dashboards and AI tools.
• Own KPI definitions and data cuts; ensure data quality and longitudinal integrity.
• Coach PMR team; balance asks to focus on high-value insights.
• Enable stakeholders; promote self-service insights alongside PMR partnership.
• Advance PMR capabilities, methodologies, and tools for efficiency.

Skills

Analytical skills

Strategic thinking

Influence decision-making

Cross-functional collaboration

Team leadership

Facilitation

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Tools

MRAgent

Job description

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, US Primary Market Research Business Analytics & Insights (BAI)

Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL site. You will work on-site a minimum of 2 days a week. Live What you will do Let’s do this. Let’s change the world.

Key Responsibilities

• Strategic Thought Partnership Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution. Act as an internal consultant, helping stakeholders move from data to decisions by identifying the “so what” and “now what.” Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight‑driven guidance.
• Insight Generation & Interpretation Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI‑enabled capabilities (e.g., MRAgent). Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs. Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.
• Data & Business Rule Ownership Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity. Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners. Maintain high standards for data quality, methodological rigor, and trend continuity.
• Team Leadership & Development This role will have direct reports. Manage and coach their PMR team members to help shape their skills and to provide business context to ensure more rounded analyses. Guide team on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals. Partner with other PMR and BAI team members, developing strategic thinking, analytical judgment, and stakeholder confidence. Help their team to prioritize and balance business asks, to ensure focus on the highest‑value insight opportunities. Guidance from the OBU/LVL PMR Director as needed.
• Stakeholder Enablement & Change Leadership Manage expectations with stakeholders regarding self‑service insights vs. value‑add PMR partnership. Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access. Support adoption and effective use of new research tools and ways of working.
• Capability & Process Advancement Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools. Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands.

What Success Looks Like

• Is sought out for judgment and strategic guidance, not just data
• Delivers insights that change thinking and inform decisions
• Elevates team capability while increasing efficiency
• Maintains PMR’s credibility and relevance in a democratized data environment
• Balances rigor with speed, and consistency with flexibility

Win What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a motivated professional with these qualifications.

Basic Qualifications

• Doctorate degree and 2 years of experience in analytics, sales, marketing, or related functions
• Master’s degree and 4 years of experience in analytics, sales, marketing, or related functions
• Bachelor’s degree and 6 years of experience in analytics, sales, marketing, or related functions

Preferred Qualifications

• Experience in pharmaceutical or life sciences industry
• Deep expertise in primary market research methodologies (qualitative and quantitative)
• Strong analytical skills with the ability to translate complex data into actionable insights
• Demonstrated ability to think strategically and influence decision‑making
• Excellent written, verbal, and facilitation skills with senior audiences
• Proven ability to work collaboratively across functions in a matrixed environment
• Experienced in coaching/managing a team and developing talent
• Thrive

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

Sponsorship for this role is not guaranteed.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. .

Salary Range 155,747.20USD -210,716.80 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen