Senior Manager, U.S. S&OP-E

Galderma Laboratories, LP; Miami (FL); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Generous paid time off

Hybrid work schedules

Job summary

Galderma Laboratories, LP in the United States is seeking a Senior S&OP/S&OE Leader to own end-to-end S&OP/IBP and 0-3 month demand/supply balancing, aligning forecasting, production planning, and inventory with business objectives. You will define structures, templates, and real-time dashboards (Power BI) across U.S.

Markets, and establish KPIs while driving cross-functional collaboration and change management to ensure timely, customer‑fulfilling decisions.

Qualifications

• 10+ years of experience in S&OP / S&OE processes.
• Strong understanding of forecasting, planning, and supply chain processes.
• Interpersonal and presentation skills, able to manage multiple projects and work with diverse teams.
• Proficiency in Microsoft Office and Teams; Oracle Cloud ERP experience preferred.
• Strong analytical and strategic thinking skills with a focus on continuous improvement and scalability.
• Ability to adapt in a fast-paced environment and meet deadlines under pressure.
• APICS/ASCM certification preferred.

Responsibilities

• Owns end-to-end S&OP / IBP process, ensuring alignment of demand forecasting, production planning, and inventory with objectives.
• Defines and maintains structure, templates, and data dashboards (Power BI) across Business Units.
• Establishes KPIs to measure process maturity, training effectiveness, and adherence rates.
• Facilitates cross-functional meetings to balance supply and demand and drive stakeholder alignment.
• Manages calendars, meeting flow, and templates; ensures meetings adhere to RACI and standards.
• Drives cross-functional collaboration, fostering knowledge-sharing and best-practice adoption.
• Identifies, monitors, and reports key business assumptions, risks, and opportunities with mitigation plans.
• Builds and optimizes systems to automate S&OP communication and data integration.
• Leads change-management initiatives and secures leadership support through coaching.
• Owns end-to-end S&OE process for 0-3 months demand/supply balancing.
• Defines and maintains real-time data dashboards to enhance visibility.
• Leads cross-functional collaboration for real-time decision-making across Demand, Supply, Logistics, Manufacturing, and Customer Service.
• Monitors execution risks and deviations, ensuring corrective actions to minimize disruptions.
• Strengthens communication between Business Units, Customer Service, Logistics, Sales, Marketing, and Finance.
• Implements and optimizes automation tools to streamline real-time data flows and forecast accuracy.

Education

APICS/ASCM certification preferred

Tools

Microsoft Office

Teams

Oracle Cloud ERP

Job description

Job Overview

At Galderma, the role is responsible for ensuring the full effectiveness of S&OP and S&OE processes across the entire U.S. organization, defining, coordinating, and optimizing these processes in alignment with global directives and best‑in‑class industry benchmarks.

Responsibilities

• Owns end‑to‑end Sales & Operations Planning (S&OP) / Integrated Business Planning (IBP) process, ensuring seamless alignment of demand forecasting, production planning, and inventory management with business objectives.
• Defines and maintains the overall structure, processes, templates, and data cockpits within Power BI, ensuring standardized documentation across all Business Units.
• Establishes KPIs to measure process maturity, training effectiveness, and adherence rates.
• Facilitates cross‑functional meetings to balance supply and demand, resolve constraints, and drive stakeholder alignment, ensuring consensus‑driven decision‑making and issue resolution.
• Manages calendars, meeting flow, and templates; ensures each meeting within the S&OP sequence adheres to RACI framework and global meeting standards.
• Drives cross‑functional collaboration, fostering knowledge‑sharing and best‑practice adoption across Business Units.
• Identifies, monitors, and reports key business assumptions, risks, and opportunities, ensuring accountability for mitigation plans and escalating critical issues as needed.
• Builds and optimizes systems to automate and streamline S&OP communication and data integration between U.S. Market, Plants, and Global Supply Chain.
• Leads change‑management initiatives, driving process improvements, fostering organizational buy‑in, and securing leadership support through coaching and mentorship.
• Owns end‑to‑end S&OE process, ensuring seamless execution of short‑term (0‑3 months) demand and supply balancing to support business objectives and customer fulfillment.
• Defines and maintains structure, processes, templates, and real‑time data dashboards (e.g., Power BI) to enhance visibility and responsiveness across the execution horizon.
• Leads cross‑functional collaboration to facilitate real‑time decision‑making between Demand Planning, Supply Planning, Logistics, Manufacturing, and Customer Service.
• Monitors execution risks and opportunities, identifying deviations from the plan and ensuring corrective actions are taken to minimize supply chain disruptions.
• Strengthens communication and coordination between key stakeholders, including Business Units, Customer Service, Logistics, Sales, Marketing, and Finance.
• Implements and optimizes automation tools to streamline real‑time data flows, improve forecast accuracy, and enhance visibility across the supply chain execution process.

Qualifications

• 10+ years of experience in S&OP / S&OE processes.
• Strong understanding of forecasting, planning, and supply chain processes.
• Interpersonal and presentation skills, able to manage multiple projects and work with diverse teams.
• Proficiency in Microsoft Office and Teams; Oracle Cloud ERP experience preferred.
• Strong analytical and strategic thinking skills with a focus on continuous improvement and scalability.
• Ability to adapt in a fast‑paced environment and meet deadlines under pressure.
• APICS/ASCM certification preferred.

Compensation & Benefits

Base salary range: $140,000 - $175,000. Annual short‑term incentive program based on corporate performance. Benefits include health insurance, 401(k) plan with employer match, generous paid time off, hybrid work schedules, and more.

Equal Opportunity Employer

Galderma is an equal‑opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law.