Senior Manager Treasury - Banking Relations Operations (Hybrid)

First Citizens; Raleigh (NC); Hybrid; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Treasury Senior Manager to lead their Banking Relations Operations team. This hybrid role involves overseeing critical banking operations, including account management and compliance, while driving process improvements and enhancing operational efficiencies. The successful candidate will collaborate across various functions to mitigate risks and implement key strategies, making a significant impact on the organization’s growth. If you are an experienced leader with a strong background in banking treasury and finance, this is a fantastic opportunity to join a dynamic team and contribute to the success of a forward-thinking institution.

Qualifications

• 6+ years in Banking Treasury/Finance or 10 years with a GED.
• Extensive knowledge of treasury workstations and cash management services.

Responsibilities

• Lead Banking Relations Operations team and manage workflows.
• Oversee bank account management and ensure regulatory compliance.

Skills

Analytical Skills

Problem-Solving

Team Management

Communication Skills

Financial Risk Modeling

Education

Bachelor's Degree in Business or Finance

High School Diploma or GED

Tools

Treasury Workstation

General Ledger Platforms

FIS Quantum

PeopleSoft Cash Management

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

First Citizens Bank is seeking a Treasury Senior Manager to lead the Banking Relations Operations team. This role is responsible for leading a team that provides critical support to the General and Commercial Banks Business Units, focusing on Bank Account management (internal and external), system configuration, Bank fee management, Key Performance and Risk Indicator reporting, advisory services to Business Units and compliance with policies and regulations. In addition to overseeing day to day tasks, the Senior Manager will also be responsible for modernizing Banking Relations workflows, metric reporting and processes to enhance operational efficiencies and support the Bank’s continued growth. The successful candidate will collaborate across functions to mitigate risk, offer subject matter expertise, and implement key business strategies.

Responsibilities

• Lead and develop the Banking Relations Operations team by providing direction, managing workloads, facilitating growth opportunities, and aligning responsibilities to optimize team performance while ensuring seamless day-to-day operations.
• Oversee Bank Account management, including account opening, closing and maintenance changes (Internal and External accounts), system configuration in Treasury Workstation, bank account repository, general ledger, and producing the associated business reporting for the bank.
• Manage the bank fee database, including pro-forma management, monthly billing analysis, upload bank data files and review and resolve via case management with our banking partners.
• Build strong relationships with internal stakeholders such as Cash Positioning team, Treasury Operations Support, Investment Operations, Accounting, Legal, Third-Party Risk Management, Treasury, Tax, Technology, Risk Management and Liquidity management to drive initiatives and seamless day to day operations.
• Ensure Regulatory reporting requirements are completed in a timely and accurate manner.
• Analyze front-to-back workflows and capabilities. Identify gaps and offer re-engineering solutions to mitigate risk, improve data quality and/or realize efficiencies.
• Maintain policies and procedures and ensure continued compliance. Partner with internal and external audit to answer questions and guide them through reviews. Implement action plans that address audit findings and self-identified issues.
• Champion a sense of continued, incremental improvement. Drive change and present achievements to stakeholders and senior management.

Qualifications

Bachelor's Degree and 6 years of experience in Banking Treasury/Finance OR High School Diploma or GED and 10 years of experience in Banking Treasury/Finance.

Preferred Qualifications:

• 6+ years of experience or equivalent in a banking operations role, preferably in corporate treasury.
• 5+ years managing a team in a dynamic and fast-paced environment.
• Bachelor’s Degree, preferably in business or finance.
• Extensive knowledge of a treasury workstation, general ledger platforms and cash management services (i.e. lockbox, checks, ACH, ZBA etc.).
• Knowledge of Anti-Money Laundering (AML) and compliance requirements in the Banking Industry.
• Knowledge of FIS Quantum, PeopleSoft Cash Management a plus.
• Excellent analytical and problem-solving skills.
• Superior written and verbal communication skills.
• Strong Microsoft Excel and PowerPoint skills.

Skill(s): Experience with financial risk modeling - market risk, credit risk, or operational risk; Knowledge of spreadsheets and databases.