Director, Total Rewards

Jobtailor

Cleveland (OH)

On-site

USD 140,000 - 190,000

Full time

5 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Jobtailor is seeking an experienced Total Rewards leader in the United States to own and optimize compensation and benefits governance. You will design sales and producer compensation structures, automate processes, and ensure executive-ready reporting on pay competitiveness and costs.

You will partner with Finance and HR leadership to align pay programs across the organization, while managing compliance with FLSA, ACA, and ERISA requirements.

Qualifications

Eight or more years of total rewards experience with depth in compensation and benefits.
Direct experience designing and administering sales or producer compensation for client-facing teams.
Experience automating manual compensation processes and governance development.
Hands-on benefits ownership including renewals, open enrollment, broker management, and compliance.
Credibility with Finance and ability to present clearly to executives.

Responsibilities

Own producer and sales compensation plans, including structure, splits, and production credit.
Document, rationalize, and simplify plans, and oversee accuracy of calculations and payouts.
Be the go-to contact for producers on plan mechanics, statements, and disputes.
Partner with Finance on funding, accruals, forecasting, and reconciliation.
Build the enterprise compensation governance framework and pay decision guardrails.
Lead annual merit, promotion, and incentive cycles with budget modeling.
Advise leaders on offers, retention, and internal equity.
Ensure compliance with FLSA, pay transparency, and pay equity obligations.
Own benefits portfolio and lead renewals and open enrollment.

Skills

Total Rewards Management

Compensation Structure Design

Benefits Compliance

Advanced Excel Modeling

People Leadership Experience

Education

Bachelor’s degree in Human Resources, Business, Finance, Economics, or related field

Tools

HRIS

Compensation Platforms

Modeling Tools

Reporting Tools

Broker Management Systems

Job description

Own producer and sales compensation for Oswald, transferring knowledge, plan logic, and calculation history from Finance
Document, rationalize, and simplify plans, commission structures, splits, production credit rules, and exceptions
Own accurate, timely producer commission and incentive calculations and payouts
Serve as the point of contact for producers regarding plan mechanics, statements, and disputes
Partner with Finance on funding, accruals, forecasting, and reconciliation
Build the enterprise compensation governance framework, including pay philosophy, job architecture, leveling methodology, salary structures, and pay decision guardrails
Document policies, approval thresholds, and exception handling
Own annual merit, promotion, and incentive cycles, including budget modeling and manager tools
Advise leaders on offers, retention, internal equity, and organizational changes
Ensure compliance with FLSA, pay transparency laws, and pay equity obligations
Own the benefits portfolio, including health and welfare, retirement, leave, and wellbeing programs
Lead annual renewals and open enrollment, including plan design modeling, cost-sharing recommendations, and employee communications
Manage broker, carrier, and administrator relationships
Analyze cost, claims, and utilization trends for design and cost-containment opportunities
Own benefits compliance and governance, including ACA and ERISA requirements
Lead, coach, and develop the Total Rewards Partner
Review analytical work and ensure analyses include clear recommendations
Deliver executive-ready reporting on pay competitiveness, incentive performance, and benefits cost
Own the design and effectiveness of recognition programs
Report to the Chief People Officer and partner with Platform Presidents, Finance, HR Operations, Talent Business Partners, and Legal
Handle sensitive pay data with strict confidentiality and sound judgment

Requirements

Bachelor’s degree in Human Resources, Business, Finance, Economics, or a related field, or equivalent experience
Eight or more years of total rewards experience with depth in both compensation and benefits
Direct experience designing and administering sales or producer compensation for client-facing teams, including commission structures, splits, and production credit
Demonstrated success automating a manual compensation process, including tool selection, implementation, and controls
Experience building compensation structure and governance where little existed
Hands-on benefits ownership, including renewals, open enrollment, broker management, and compliance
People leadership experience
Advanced Excel and strong modeling skills
Experience with HRIS and compensation or commission platforms
Credibility with Finance and ability to present clearly to executives
Preferred: Insurance brokerage, risk advisory, or professional services experience
Preferred: Familiarity with book of business economics, new business versus renewal treatment, and validation of production credit
Preferred: Experience in a multi-entity or acquisitive organization, including harmonizing pay programs after acquisition
Preferred: CCP, CBP, SHRM-SCP, or SPHR certification

Core Competencies

Demonstrates expertise in total rewards management, including compensation and benefits design, governance, and compliance. Proficient in advanced Excel modeling, HRIS systems, and effective communication with finance and executive leadership.

Highest-signal resume keywords