Senior Manager, Technical Program Management

Capital One National Association; Little Rock Township, Northern (IL, KY); Hybrid; USD 183,000 - 208,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Capital One is seeking a Senior Manager, Technical Program Management to lead large-scale technical programs across the Global Payment Network. You will partner with engineering leadership to align product strategy with platform capabilities and drive governance, metrics, and cross-functional roadmaps.

You will also help grow the TPM discipline by mentoring teams, teaching best practices for distributed systems, cloud-native architectures, and agile delivery, while ensuring regulatory and

Qualifications

• Bachelor’s Degree in a technical field is required.
• MBA or Master’s degree or higher in a related technical field preferred.
• 5+ years of experience managing technical programs.
• Certifications in PMP, Lean, Agile or Six Sigma are a plus.

Responsibilities

• Own the operational framework for program execution and roadmap transparency, including dependency mapping, risk escalation pathways, and platform governance routines
• Partner with engineering leaders to influence technical decision-making, ensuring platform scalability, resilience, and long-term maintainability
• Establish program-wide visibility and accountability through metrics, dashboards, and executive communication cadences
• Drive alignment between product strategy and engineering platform capabilities by coordinating across multiple LOB stakeholders

Skills

Communication

Influence

Business storytelling

Education

Bachelor’s Degree in a technical field

MBA or Master’s degree or higher in a related technical field

Tools

PMP

Lean

Agile

Six Sigma

AWS

SOA

Job description

Senior Manager, Technical Program Management

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.

We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN’s success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results. They improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

What You’ll Do:

As a Senior Manager of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers to have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Own the operational framework for program execution and roadmap transparency, including dependency mapping, risk escalation pathways, and platform governance routines


• Partner with engineering leaders to influence technical decision‑making, ensuring platform scalability, resilience, and long‑term maintainability


• Establish program‑wide visibility and accountability through metrics, dashboards, and executive communication cadences


• Drive alignment between product strategy and engineering platform capabilities by coordinating across multiple LOB stakeholders

Basic Qualifications:

• Bachelor’s Degree in a technical field


• At least 5 years of experience managing technical programs

Preferred Qualifications:

• 5+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)


• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS


• 3+ years experience building highly scalable products & platforms


• 3+ years experience with Agile delivery


• 3+ years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact


• Experience in building systems & solutions within a highly regulated environment


• MBA or Master’s degree or higher in a related technical field (Computer Science, Software Engineering)


• PMP, Lean, Agile, or Six Sigma certification


• Experience driving cross‑platform architecture decisions in cloud‑native, microservices‑based environment


• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Chicago, IL: $182,500 - $208,300 for Sr. Manager, Technical Program Management

McLean, VA: $200,700 - $229,100 for Sr. Manager, Technical Program Management

Plano, TX: $182,500 - $208,300 for Sr. Manager, Technical Program Management

Riverwoods, IL: $182,500 - $208,300 for Sr. Manager, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).