Senior Manager, System Strategy & Solutions

Medical University Hospital Authority (MUHA); South Carolina; On-site; USD 140,000 - 190,000; Full time

Job summary

Medical University Hospital Authority (MUHA) seeks a Senior Manager, System Strategy & Solutions to spearhead the Supply Chain Operational Excellence agenda. You will partner with the Executive Director to drive enterprise initiatives, lead the PMO, and develop scalable, digital-first solutions across the health system.

In this role, you will guide cross-functional teams, translate business needs into technology-enabled strategies, and ensure measurable value through analytics and process

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration, Engineering, Finance, Information Systems, or related field.
• Minimum seven years of progressive experience leading complex projects or strategic initiatives.
• Experience with cross-functional teams and enterprise-wide transformations.
• Proven ability to develop business cases and executive-level presentations.
• Exposure to ERP, analytics, and digital transformation initiatives (Workday/ServiceNow preferred).
• Strong communication, facilitation, and executive presentation skills.

Responsibilities

• Define and execute system-wide supply chain strategy and Operational Excellence roadmap.
• Lead cross-functional transformation initiatives aligned with enterprise priorities.
• Oversee the PMO, governance, portfolio management, and resource planning.
• Drive initiatives connecting strategy, technology, analytics, and process improvement.
• Support growth, acquisitions, and integrations with standardization and collaboration.
• Monitor risks, opportunities, and performance, escalating as needed.

Skills

Analytical thinking

Executive presentation

Cross-functional leadership

Strategic collaboration

Stakeholder management

Education

Bachelor's degree in related field

Tools

Workday

ServiceNow

ERP systems

Analytics tools

Job description

Job Description Summary

The Senior Manager, System Strategy & Solutions serves as a strategic leader within Supply Chain Operational Excellence, partnering closely with the Executive Director to drive enterprise initiatives, operational transformation, and long-term value creation across the health system's supply chain organization. This role is responsible for leading the Supply Chain Project Management Office (PMO), developing scalable solutions to complex business challenges, and advancing the organization's strategic, digital, and operational priorities.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002369 SYS - Supply Chain Customer Success

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Job Description

Minimum Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration, Engineering, Finance, Information Systems, or related field.
• Minimum of seven (7) years of progressive experience leading complex projects, strategic initiatives, or operational improvement efforts.
• Demonstrated experience managing cross-functional teams and driving enterprise-level initiatives.
• Experience developing business cases, executive presentations, and strategic recommendations.
• Experience with project portfolio management, process improvement, and technology-enabled transformation.
• Strong knowledge of healthcare supply chain operations, including sourcing, procurement, procure-to-pay, logistics, supplier management, and analytics.
• Experience with ERP, analytics, and digital transformation initiatives, preferably including Workday, ServiceNow, and related technologies.
• Exceptional analytical, communication, facilitation, and executive presentation skills.
• Proven ability to influence without direct authority and successfully manage competing priorities in a complex environment.

Strategic Leadership & Transformation

Partner with the Executive Director to define and execute the system-wide supply chain strategy and Operational Excellence roadmap.

Lead and support cross-functional transformation initiatives aligned with enterprise priorities and long-term organizational objectives.

Identify opportunities to optimize processes, operating models, and organizational capabilities across Corporate Supply Chain.

Drive operational excellence by connecting strategy, technology, analytics, and process improvement initiatives.

Support organizational growth, acquisitions, and integrations by coordinating cross-functional efforts and promoting standardization across the enterprise.

Anticipate organizational needs, identify emerging risks and opportunities, and proactively recommend solutions that support enterprise objectives.

System Project Management Office (PMO)

Lead and oversee the Supply Chain PMO, including project managers and program resources supporting operational and strategic initiatives.

Establish and maintain project governance standards, methodologies, tools, and reporting structures.

Oversee project intake, prioritization, portfolio management, and resource planning activities.

Monitor initiative performance, risks, dependencies, and barriers to execution, escalating issues as appropriate.

Ensure initiatives deliver measurable operational, financial, and strategic outcomes.

Foster alignment and coordination across Supply Chain Operations, Strategy, and supporting business functions.

Solution Engineering & Business Enablement

Serve as the primary solution engineer for Supply Chain, partnering with operational, sourcing, procure-to-pay, logistics, and support teams to design scalable solutions that improve performance and customer experience.

Translate business requirements into future-state processes, technology recommendations, and implementation plans.

Evaluate and recommend opportunities for automation, systems optimization, workflow redesign, and digital enablement.

Collaborate with information technology, vendors, and business stakeholders to ensure technology investments support enterprise objectives.

Facilitate process mapping, root-cause analysis, and the development of sustainable operating models.

Performance, Governance & Operational Excellence

Support the development and maintenance of enterprise performance metrics, dashboards, and executive reporting.

Drive accountability across internal and external stakeholders to ensure initiatives achieve intended outcomes.

Participate in portfolio prioritization, resource allocation, and project investment decisions across Corporate Supply Chain.

Promote standardization, continuous improvement, and operational discipline across the source-to-pay continuum.

Partner with analytics and business leaders to monitor performance, measure value realization, and communicate progress to executive stakeholders.

Executive Partnership & Strategic Leadership

Serve as a strategic thought partner and trusted advisor to the Executive Director.