Senior Manager, Strategy & Operations Excellence

Superior Plus Propane; Northern (KY); Hybrid; USD 115,000 - 145,000; Full time

Job summary

Superior Plus Propane is seeking a Manager, Strategic Planning & Operational Performance to drive labour planning for the North American Propane Division and build robust operational models. You will guide analysts to deliver consulting-grade insights that improve delivery efficiency and cost-to-serve, with exposure to senior leaders across Logistics, Operations and Finance.

You will lead enterprise labour planning by integrating forecasts, productivity trends, and operational performance, and

Qualifications

• Bachelor’s degree in business, finance, economics, engineering or related field.
• 7–10+ years in consulting, FP&A, corporate strategy, logistics or operational performance.
• Proven experience leading analytical teams.
• Strong modeling, scenario analysis and hands-on analysis abilities.
• Fluency with BI tools and SQL.
• Understanding of logistics, routing, delivery operations or cost-to-serve drivers.
• Structured problem-solving with a hypothesis-driven approach.
• Executive-level communication and storytelling capability.
• Financial fluency to connect operations to P&L and cost-to-serve outcomes.
• High ownership and cross-functional leadership.

Responsibilities

• Diagnose cost-to-serve drivers and identify logistics optimization opportunities through structured analysis and scenario modeling.
• Analyze delivery frequency, routing patterns, and customer storage behaviour to surface actionable efficiency improvements.
• Lead enterprise labour planning by integrating volume forecasts, productivity trends, and operational performance.
• Own and maintain the workforce model, ensuring accuracy, integrity, and cross-functional trust.
• Build models, evaluate scenarios, and conduct deep-dive analyses to support strategic and operational decisions.
• Translate complex analysis into clear narratives and recommendations for senior leaders.
• Lead consulting-style workstreams, structuring business questions and developing hypotheses.
• Connect operational and labour decisions to P&L and cost-to-serve outcomes.
• Develop and mentor a team of analysts, elevating analytical rigor and communication quality.
• Partner with Operations, Service, Network & Fleet, HR, Finance, and IT to validate insights and support execution.
• Establish and track KPIs related to cost-to-serve, delivery efficiency, labour plan accuracy, and operational performance.

Skills

Labour planning

Analytics leadership

SQL

BI tools

Executive communication

P&L linkage

Cross-functional collaboration

English proficiency

Education

Bachelor's degree in Business, Finance, Economics, Engineering

MBA

Tools

BI tools

SQL

Job description

Superior Plus Propane is seeking a Manager, Strategic Planning & Operational Performance to drive labour planning for the North American Propane Division and build robust operational models. You will guide analysts to deliver consulting-grade insights that improve delivery efficiency and cost-to-serve, with exposure to senior leaders across Logistics, Operations and Finance.

You will lead enterprise labour planning by integrating forecasts, productivity trends, and operational performance, and