Senior Manager, Strategy & Analytics

Seated, Inc.; New York, Northern (NY, KY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Stock options

401k with company match

Medical, dental, and vision coverage

FSA & dependent care

Unlimited PTO

TeleDoc and WellHub access

Citi Bike membership

Seated dining credit

Job summary

Seated, Inc. is hiring a Senior Manager of Strategy & Analytics to own the company’s numbers, forecasting, and partner performance. You’ll build dashboards, manage data access, and guide data-driven decisions with senior leadership. This is a senior IC role reporting to the VP of Finance in NYC.

You’ll lead predictive models, support month-end close, and drive commercial decisions on targets, pricing, and growth across restaurants and partners.

Qualifications

• 5-7 years in strategy, analytics, FP&A, or similar
• Strong SQL skills (Redshift, PostgreSQL)
• Strong Tableau skills
• Experience forecasting, modeling, and executive reporting
• ML literacy and predictive models experience
• Ability to distill complex analysis into CEO-ready recommendations
• Strong partner and stakeholder management
• Comfort with AI/LLM automations
• Independent contributor in a small, high-visibility team

Responsibilities

• Own recurring business reporting (weekly reviews, daily pacing, data files)
• Build and maintain executive dashboards in BI tools
• Own data access, refreshes, and dependencies with Engineering
• Maintain data dictionary and lineage across warehouses and CRM
• Support month-end close with accurate rewards data
• Own predictive models from retraining to monitoring
• Translate model outputs into commercial decisions (sales targets, pricing)
• Lead deep dives on churn, restaurant performance, segmentation, and unit economics
• Track performance for API and rewards partners, with reviews
• Use cohort and expansion analysis to identify growth opportunities and pricing changes
• Own bottoms-up forecast and explain variances to plan
• Create monthly all-hands content and assist investor diligence
• Define company metrics and ensure consistent usage
• Automate recurring data requests with AI tooling

Skills

SQL

Redshift

PostgreSQL

Tableau

Forecasting

Executive reporting

ML literacy

AI automations

Stakeholder mgmt

Tools

Salesforce

Python

Jupyter

dbt

Job description

This role is on-site, 5 days a week, working from our Flatiron office in NYC.

About Seated

Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We connect thousands of restaurants with millions of high-intent diners through demand-driven pricing and rewards, helping restaurants fill empty tables, reach new guests, increase visit frequency, and drive profitable incremental revenue.

Since launching, billions of dollars in restaurant spend have flowed through Seated, and hundreds of millions of dollars in rewards have been paid to Seated consumers. Today, Seated operates across 20+ U.S. markets and continues to expand nationally.

Our core marketplace is thriving. Now, we’re focused on expanding the value Seated creates for restaurants and consumers and building the company’s next major growth engine.

See it for yourself: seatedapp.io (restaurant side) · getseated.seatedapp.io (diner side) · Seated on iOS · Seated on Android

Role Overview

We're hiring a Senior Manager of Strategy & Analytics to own the numbers the company runs on. You'll be the go-to person for partner performance, forecasting, all-hands reporting, and our predictive models, and you'll make sure every number holds up before it reaches leadership, partners, or the board.

This is a senior, hands-on individual contributor role with no direct reports to start. You'll report to the VP of Finance and work closely with the CEO, CRO, SVP of Engineering, and Director of Restaurant Success, along with leaders across Sales and Partnerships. It's a high-visibility seat at a small, fast-moving company.

Responsibilities

• Own recurring business reporting, including weekly business reviews, daily pacing, and partner data files and reconciliations.
• Build and maintain executive and operational dashboards in our BI tools.
• Own data access, refresh schedules, and reporting dependencies, partnering with Engineering to keep them reliable.
• Maintain the data dictionary and lineage across our warehouses and CRM.
• Support month-end close with accurate transaction, rewards, and expiration data.
• Own our predictive models, including GMV prediction and lead scoring, from retraining and monitoring to ongoing improvement.
• Turn model outputs into commercial decisions on sales targets, territory prioritization, and incentive design.
• Lead deep dives on churn, restaurant performance, segmentation, and unit economics.
• Own performance tracking and diagnostics across our API and rewards partners, including partner business reviews and escalations.
• Use cohort, segmentation, and expansion analysis to find partner growth opportunities and risks, and to inform pricing, rate cards, and restaurant-level optimization.
• Own the bottoms-up forecast, run forecast reviews with functional leaders, and explain variances to plan.
• Build monthly all-hands content, and support investor diligence, fundraising, and competitive analysis.
• Own company metric definitions and make sure every team uses them the same way.
• Automate recurring data requests with AI tools and scripting.

• 5-7 years in strategy, analytics, FP&A, consulting, or a similar role.
• Strong SQL, including Redshift and PostgreSQL.
• Strong Tableau skills.
• Experience owning forecasting, financial modeling, and executive reporting.
• ML literacy and hands-on experience managing predictive models.
• Ability to distill complex analysis into clear, CEO-ready recommendations.
• Strong partner and stakeholder management skills.
• Comfort building and maintaining AI and LLM-based automations.
• Ability to work independently on a small, high-visibility team.

Nice to haves

• Salesforce experience.
• Python and Jupyter experience.
• dbt or data engineering exposure.
• Experience in restaurant tech, card-linked offers, loyalty, or rewards.
• Board and investor reporting experience.
• Experience at a high-growth startup or in a small strategy office.

• $150,000 - $175,000 base salary + stock options
• 401k with company match
• Medical, dental, and vision coverage
• FSA, dependent care, and commuter benefits
• Paid parental leave and unlimited PTO
• TeleDoc, One Medical, Talkspace, and WellHub access
• Citi Bike membership
• $100 monthly Seated dining credit