Senior Manager, Strategic Projects & Portfolio

Johnson Johnson; Raritan (NJ); Hybrid; USD 170,000 - 210,000; Full time

Job summary

Johnson & Johnson MedTech is recruiting for an 18-month Senior Manager, Strategic Projects & Portfolio to support the Global Customer Solutions - Americas organization. The role partners with Americas leadership to advance customer experience, operational excellence, process harmonization, and digital transformation across the United States, Canada, and Latin America.

The position is located onsite/hybrid at a designated Johnson & Johnson location, working with senior leaders in a complex matrix

Responsibilities

• Translate strategy into an integrated operating agenda, priorities, goals, and execution plans.
• Drive the leadership operating rhythm with agenda planning, reviews, and decision forums.
• Prepare executive briefings, presentations, talking points, and decision materials.
• Connect work across countries and functions to align regional and global stakeholders.
• Provide objective decision support through option analysis and data synthesis.
• Anticipate issues, facilitate escalation, and maintain focus on high-value priorities.

Job description

Job Function:

Customer Management

Job Sub Function:

Non-Technical Customer Service

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for an 18 month duration based position Senior Manager, Strategic Projects & Portfolio supporting the Global Customer Solutions - Americas organization.

This role will serve as a strategic partner to the Americas leadership team while leading critical cross-functional programs that advance customer experience, operational excellence, process harmonization, digital transformation, and business performance across the United States, Canada, and Latin America. The position will be located onsite/hybrid at a designated Johnson & Johnson location.

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Are you energized by turning strategy into action, simplifying complexity, and enabling leadership teams to perform at their best? This is an opportunity to shape high-impact priorities across the Americas, coordinate work across countries and functions, and help deliver solutions that improve customer outcomes and support patients.

This position combines enterprise project leadership with Chief of Staff responsibilities. The individual will lead the planning and execution of strategic initiatives, establish effective governance and decision-making processes, coordinate leadership priorities, and ensure that milestones, communications, risks, resources, and financial commitments are actively managed. The role will act as a connector across Global Customer Solutions, Commercial, Supply Chain, Technology, Finance, Human Resources, and other partners.

The successful candidate will be highly organized, self-directed, and comfortable operating with senior leaders in a complex matrix. This person will combine disciplined execution with sound judgment, proactive problem-solving, executive communication, and the ability to translate ambiguous challenges into clear choices, aligned actions, and measurable outcomes.

Key Responsibilities

Chief of Staff & Strategic Enablement

• Partner with the Global Customer Solutions - Americas leader and leadership team to translate strategy into an integrated operating agenda, priorities, goals, and execution plans.
• Drive the leadership operating rhythm, including agenda planning, business reviews, decision forums, priority tracking, and follow-through on commitments.
• Prepare executive-level briefings, presentations, talking points, and decision materials that synthesize complex information into clear insights and recommendations.
• Connect work across countries and functions, surface interdependencies, and ensure alignment among regional and global stakeholders.
• Provide objective decision support through option analysis, scenario planning, data synthesis, and structured recommendations.
• Anticipate issues requiring leadership attention, facilitate timely escalation, and maintain focus on the highest-value priorities.
• Support organizational effectiveness, change adoption, talent priorities, employee engagement, and leadership communications as needed.

Program & Project Leadership

• Maintain an integrated portfolio of strategic initiatives, including portfolio roadmaps, sequencing, and dependencies requirements.
• Establish a process for project in