Senior Manager, Strategic Initiatives

Campspot Makes the Inc.; Grand Rapids (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with employer match

Flexible work environment

Employee camping credit

Job summary

A leading camping solutions company located in Grand Rapids, MI, seeks a highly capable 'builder' to incubate and launch new revenue lines while providing operational support to the leadership team. Ideal candidates will have 4-7 years of experience in management consulting and operational roles within high-growth technology companies. This role offers a competitive salary ranging from $120k to $160k, alongside a casual work environment and great benefits including medical and employee camping credits.

Qualifications

• Experience in management consulting/professional services.
• Operational experience at a high-growth technology company.
• Ability to handle ambiguous situations effectively.

Responsibilities

• Incubate and launch new revenue lines.
• Support executive leadership on critical projects.
• Drive strategic planning across departments.

Skills

Problem-solving

Financial modeling

Leadership

Cross-functional communication

Education

4-7 years experience in relevant fields

Job description

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.

The Role

We are looking for a high-agency "builder" to serve as a force multiplier for the executive team. In this role, you will hold two distinct responsibilities: 1) Incubating and launching new ancillary revenue lines from scratch, and 2) Providing critical operational capacity to the Leadership Team (LT) on ambiguous, high-priority projects.

This is not a theoretical strategy role. We need someone who can model the business case on Monday, and be in the weeds configuring a pilot workflow on Tuesday. You will be the primary owner of "New Business as a Function," ensuring these initiatives drive growth without distracting our core teams.

Key Responsibilities

Incubate New Revenue Lines (The "Builder")

• Launch the Services Pilot: Immediate ownership of our "Customer Support as a Service" pilot for campgrounds. You will validate the P&L, define the operational mechanics, and prove the model.
• Expand the Portfolio: Assess and launch subsequent ancillary revenue opportunities
• Transition to Scale: Build these pilots to maturity, creating the playbooks required to eventually hand them off to functional owners or scale them into standalone business units.

Strategic Capacity & Leadership Support

• Executive Leverage: Act as a utility player for the CEO and LT, stepping in to lead cross-functional initiatives that fall between departments or require immediate, high-level attention.
• Leadership Continuity: Ensure the business never misses a beat by providing coverage and support for key leadership functions during capacity crunches or transition periods.
• Cross-Functional Alignment: Drive strategic planning cadences and ensure complex projects are moving forward across Finance, Operations, and Product.

The Ideal Candidate

• Background: 4-7 years of experience, ideally combining management consulting/professional services with operational experience at a high-growth technology company.
• Ambiguity Tolerance: You thrive in an environment where the goal is clear (Growth) but the path is undefined. You don't need a syllabus to be effective.
• Financial & Operational Fluency: You can build robust financial models to justify investment in new business lines, but you are equally comfortable designing operational workflows.
• Hands-on Leadership: You have a "no task too small" mentality. Whether it’s presenting a business case to the Board or diving into tactical details, you do whatever is necessary to keep the momentum moving forward. You're a strategic thinker that is invigorated by execution.
• Connector and Communicator: You have real experience leading cross-functional projects, clearly communicating complex information and creating alignment across various stakeholders.

Compensation and Benefits

• Anticipated starting annual salary: $120k-$160k
• Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible and casual work environment
• Employee camping credit to encourage getting outdoors and experiencing our product!

We are prioritizing candidates in our hiring hubs of Grand Rapids (MI), Denver (CO), and Chicago (IL) who are interested in regular in-person collaboration. Secondary consideration may be given to candidates who reside in states where we currently have employees outside of our hubs, including MA, NH, NY, NC, OR, TX, UT, VT, VA, and Canada. Candidates located outside of the locations listed previously are not able to be considered at this time.

Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:

1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.

2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.