Senior Manager, SOX360

salesforce.com, inc.; Indianapolis (IN); On-site; USD 140,000 - 210,000; Full time

Job summary

Salesforce seeks a Senior Manager to lead the management-led SOX 360 Program Office. You will drive continuous monitoring, oversee outsourced testing, and partner with control owners to automate testing and analytics. The role reports to the Senior Director of the SOX team in a fast-paced tech environment.

You’ll design and implement CCM solutions, quantify ROI, and align with external auditors to meet reliance standards, while balancing budget and resource constraints.

Qualifications

• 8+ years of progressive experience in SOX compliance, internal audit, or risk & controls.
• Experience managing or interfacing with external audit/testing firms (Big 4 or equivalent).
• Proven CCM (Continuous Controls Monitoring) experience with data analytics.
• Strong ability to translate control gaps into automation opportunities.
• Ability to negotiate with senior stakeholders and vendor partners.

Responsibilities

• Oversee outsourced management testing operations and CCM program.
• Build and own the CCM roadmap and implement monitoring solutions.
• Drive full-population assurance through analytics and automation.
• Engage external auditors to ensure reliance on CCM outputs and IPE.
• Manage SOWs, vendor relations, and testing budgets.

Skills

SOX compliance

Internal audit

Data analytics

Stakeholder management

External audit liaison

Automation

Education

Bachelor's degree in Accounting/IS/Finance/CS

Tools

GRC tooling

Analytics dashboards

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

We are seeking a dedicated and forward-thinking Senior Manager to join our management-led SOX 360 Program Office team. The role will report to the Senior Director of the SOX team and in this role, you will reduce the long‑term testing burden of our control environment while ensuring our testing function runs cleanly, efficiently, and on time.

This role is split between overseeing our outsourced management testing operations and building a best‑in‑class business process Continuous Controls Monitoring (CCM) program - with the balance shifting toward continuous monitoring as the roadmap matures.

The ideal candidate pairs deep SOX/internal audit technical fundamentals with a builder's mindset: comfortable evaluating which controls are ripe for automation, partnering with control owners, AI, and tooling teams to implement monitoring solutions, and leveraging data analytics to increase testing precision, reduce reliance on point‑in‑time sampling, and optimize program spend.

What You’ll Actually Be Doing

Continuous Monitoring Strategy & Implementation (the growth engine of this role)

• Build & Own the Business Process Continuous Controls Monitoring Roadmap: Systematically assess in-scope controls to identify viable candidates for automated or system-based testing. Sequence them into a multi-year plan to measurably reduce overall manual testing effort.
• Design & Implement Solutions: Partner with process owners, engineering, and tooling leads to build continuous monitoring solutions-ranging from exception-based dashboards and automated queries to fully automated control testing.
• Drive Full‑Population Assurance: Champion data analytics to shift the program from periodic sample‑based testing toward ongoing full‑population monitoring, enabling earlier issue detection and control precision.
• Build Business Cases & Track Metrics: Quantify the ROI for continuous monitoring investments (effort saved, risk coverage, testing velocity) and socialize results with leadership. Track continuous monitoring coverage as a standing metric of program health.
• External Audit Reliance Alignment: Partner with external auditors to ensure continuous monitoring outputs, automated scripts, and Information Produced by Entity satisfy audit reliance standards.

Outsourced Testing & Vendor Optimization

• Testing Oversight: Serve as the primary point of contact overseeing our outsourced management testing provider, ensuring testing completes successfully, on time, and to a high quality standard.
• Stakeholder Engagement & Pushback: Push back on and effectively negotiate testing approaches, scope, and timelines with external auditors, outsourced firms, and internal control owners. Proactively remove bottlenecks and resolve stalled controls.
• Vendor Optimization & Budget Management: Own day‑to‑day vendor management, Statement of Work (SOW) negotiations, and testing budget oversight. Partner collaboratively with vendor leadership to ensure continuous monitoring innovations directly convert into reduced billable testing hours and program cost efficiencies.

External Audit Alignment

Act as key liaison between the outsourced testing firm and our external auditors on Continuous Controls Monitoring reliance, data completeness/accuracy, and automated testing strategy.

You’re Our Person If...

• 8+ years of progressive experience in SOX compliance, internal audit, or risk & controls, including direct experience managing or interfacing with external audit/testing firms (Big 4 or equivalent) – preferably in a fast‑paced tech or SaaS environment.
• A proven track record of building or implementing Continuous Controls Monitoring (CCM) – a track record of measurably reducing manual testing effort, not just familiarity with the concept.
• Hands‑on comfort with data analytics/visualization tools and evaluating which controls are automation‑ready.
• Demonstrated ability to hold firm and negotiate effectively with senior stakeholders and external partners under deadline pressure, including SOW negotiations and vendor SLAs.
• Deep understanding of PCAOB standards and the COSO framework, including how external auditors evaluate Information Produced by Entity (IPE) when relying on automated controls and data analytics.
• Demonstrated ability to bridge traditional accounting/finance and technical engineering/IT/data teams.

Even Better If...

• Recent Big 4 public accounting experience.
• CPA, CIA, CISA, or CDPSE certification.
• Bachelor's degree in Accounting, Information Systems, Finance, or Computer Science (or equivalent experience).
• Experience building home‑grown continuous monitoring solutions or GRC/audit tooling integrations (dashboards, RPA, analytics pipelines).
• Self‑motivated, thrives in a high‑growth environment with strong multi‑tasking, analytical, and decision‑making skills.
• Critical thinking self‑starter with strong leadership and project management capabilities, including leading projects through a fast‑paced life cycle.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.