Senior Manager, SOX Advisory & Process Improvement

Salesforce; Chicago (IL); On-site; USD 143,000 - 217,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Salesforce, a leading AI-powered CRM company, seeks a Senior Manager to join the SOX 360 Program Office. You will lead audit practices, assess risk, and design controls across Quote-to-Cash and related processes.

Hybrid work arrangement with strong emphasis on regulatory compliance and process excellence. The role requires a deep understanding of PCAOB, US GAAP, and SOX requirements, with experience guiding teams and driving program maturation in a fast-growing environment.

Qualifications

• 8+ years of related audit & accounting experience.
• Bachelor's Degree or equivalent relevant experience required.
• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of control design and operational efficiency.
• Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including PCAOB requirements and US GAAP.
• Familiarity with financial systems as they relate to reviewing and improving internal controls.
• Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback.

Responsibilities

• Work cross-functionally to support a changing SOX landscape and drive process improvement - we are strategic advisors to the company!
• Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities
• Take ownership for all assigned process areas, which includes acquiring a comprehensive grasp of Business process activities and controls as well as related company policies and external accounting and reporting guidelines and act as a subject matter authority for each of these assigned areas
• Assist in the development of the annual SOX prioritization assessment and plan
• Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies
• Bring your knowledge and experience designing, implementing and testing internal controls over financial reporting (ICFR) per the Sarbanes-Oxley Act to respond to identified risks
• Partner with the business to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled
• Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily
• Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation
• Drive breakthrough solutions, encourage shifts in approach, and build the momentum to help excel Salesforce to $50 billion and beyond

Skills

SOX compliance

Audit experience

PCAOB knowledge

US GAAP

Control design

Cross-functional collaboration

Education

Bachelor's degree

Job description

Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is looking for a dedicated and multifaceted Senior Manager to join the management-led SOX 360 Program Office team to support our team’s strategy, growth, process excellence and innovation. We are currently seeking a highly effective individual with passion and a proven track record for success in understanding business processes as well as identifying risks and potential gaps in relevant controls. This role will primarily focus on Quote to Cash End-to-End business processes and will also support other business process areas as needed. This role requires strong discernment, emotional intelligence, and the ability to transform business knowledge into useful solutions. This person will also be responsible for applying business knowledge into the systems, process or reporting solutions that are proposed and delivered for an effective control environment.

The ideal candidate is expected to lead change, think independently, clearly communicate and support a point-of-view and recommendations, perform SOX risk assessments and scoping, participate in readiness and process/control improvement initiatives, and exercise influence to drive action in a cross-functional environment. Additionally, the candidate for this role will have a deep understanding of auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements, US GAAP, and standard methodologies and emerging trends relevant for establishing an outstanding SOX program.

What You’ll Actually Be Doing

• Work cross-functionally to support a changing SOX landscape and drive process improvement - we are strategic advisors to the company!
• Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities
• Take ownership for all assigned process areas, which includes acquiring a comprehensive grasp of Business process activities and controls as well as related company policies and external accounting and reporting guidelines and act as a subject matter authority for each of these assigned areas
• Assist in the development of the annual SOX prioritization assessment and plan
• Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies
• Bring your knowledge and experience designing, implementing and testing internal controls over financial reporting (ICFR) per the Sarbanes-Oxley Act to respond to identified risks
• Partner with the business to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled
• Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily
• Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation
• Drive breakthrough solutions, encourage shifts in approach, and build the momentum to help excel Salesforce to $50 billion and beyond

You’re Our Person If...

• 8+ years of related audit & accounting experience
• Bachelor's Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency
• Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP
• Familiarity with financial systems as they relate to reviewing and improving internal controls
• Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback

Even Better If...

• Recent Big 4 experience is preferred
• Professional certification including CPA, CIA or equivalent
• Previous experience supporting a company’s SOX program and crafting and implementing a system of internal controls, including experience in a large-scale management-led SOX organization
• A customer service approach to help business process owners navigate the SOX program, especially with non-accounting business partners
• The ability to quickly develop strong working relationships with internal departments, including those in international locations, IT personnel, internal and external auditors
• Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams
• A willingness to challenge status quo and drive continuous improvement through change
• Self-motivated, able to manage change, and ability to work under tight deadlines and thrives in a high-growth and challenging environment with strong multi-tasking, analytical and decision making skills
• Critical thinking self-starter with strong leadership and project management capabilities, including leading projects through a fast-paced life cycle

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.