Director, SOX Advisory & Process Improvement

salesforce.com, inc.; Chicago (IL); Hybrid; USD 164,000 - 262,000; Full time

Job summary

Salesforce is seeking aDirector to join the management-led SOX 360 Program Office. This strategic role will translate deep US GAAP, ICFR, and PCAOB requirements into practical solutions focusing on Quote to Cash end-to-end processes and broader controls across the enterprise.

The candidate will lead a team, own end-to-end SOX readiness, and collaborate across functions to build robust controls in a fast-scaling, dynamic environment.

Qualifications

• 10+ years of related audit & accounting experience, preferably in public accounting and private industry.
• Experience leading teams and providing clear, specific performance feedback to grow others.
• Bachelor's degree in Accounting, Finance, or related field or equivalent experience.
• Experience supporting a company's SOX program and implementing internal controls.
• Strong understanding of control design, operational efficiency, and related financial processes.

Responsibilities

• Serve as strategic advisor to the business on a fast-evolving SOX landscape and shape process improvements for growth.
• Own SOX readiness and program maturation end-to-end with deep business knowledge.
• Lead the team as the authority for assigned process areas—own the controls, policies, and external reporting standards.
• Spot risk early, redesign controls to reduce exposure, and address deficiencies proactively.
• Maintain audit-ready SOX documentation as the single source of truth.
• Drive automation and analytics to reduce manual work while preserving control effectiveness.
• Manage external auditor relationships and present control patterns and scope.
• Mentor and grow the team with actionable feedback to develop future leaders.

Skills

SOX compliance

Leadership

US GAAP

PCAOB knowledge

Strategic advisory

Education

Bachelor's degree in Accounting/Finance

CPA and/or CIA certification (preferred)

Job description

Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is seeking a highly effective Director to join our management-led SOX 360 Program Office. This multifaceted leader will act as a strategic advisor across our global enterprise, translating deep technical knowledge (US GAAP, ICFR, and PCAOB auditing requirements) into practical, modern business solutions. This role will primarily focus on the Quote to Cash End-to-End business processes and will also support other business process areas as needed. The ideal candidate will combine strong emotional intelligence with independent critical thinking to drive cross-functional SOX readiness initiatives and champion process excellence in a fast-scaling, dynamic environment.

What You'll Actually Be Doing

• Serve as a strategic advisor to the business on a fast-evolving SOX landscape, shaping process improvements that keep pace with company growth
• Own SOX readiness and program maturation end-to-end, bringing deep business knowledge to bear on how the program evolves
• Lead your team as the subject matter authority for your assigned process areas - owning the controls, policies, and external reporting standards that govern them
• Partner across the business to spot risk early, redesign controls that reduce exposure, and assess deficiencies before they become surprises
• Keep SOX documentation (flowcharts, narratives, controls) audit-ready and accurate as the single source of truth for your areas
• Drive automation and analytics adoption to lean out compliance work without reducing control effectiveness
• Own the external auditor relationship for your areas: run walkthroughs, present control fact patterns, and align on scope and thresholds
• Mentor and grow your team, delivering the kind of direct, actionable feedback that builds future leaders

You're Our Person If...

• 10+ years of related audit & accounting experience preferably gained in both public accounting and private industry
• Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback
• Bachelor's degree in Accounting, Finance, or other finance related degree or equivalent experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Previous experience supporting a company's SOX program and crafting and implementing a system of internal controls, large-scale management-led SOX organization
• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency
• Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP
• Familiarity with financial systems as they relate to reviewing and improving internal controls

Even Better If...

• Primary audit experience in the SaaS or Tech industry
• Consulting/ Big 4 experience is preferred
• Professional certification including CPA and/or CIA
• Strong technical accounting knowledge, including US GAAP topics relevant to a large public company (close and consolidation, tax, treasury, stock compensation, etc.)
• Interest in or experience applying AI and automation to compliance and audit processes

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $164,000 - $261,500 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.