Director, SOX Advisory & Process Improvement

salesforce.com, inc.; Indianapolis (IN); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Salesforce is seeking a highly effective Director to join the management-led SOX 360 Program Office. This role advises across the global enterprise, translating technical knowledge (US GAAP, ICFR, PCAOB) into practical business solutions focused on Quote to Cash and other processes.

The ideal candidate will drive risk assessments, readiness initiatives, and process excellence in a fast-scaling environment. This hybrid role requires strong leadership, capability to mentor teams, and collaboration

Qualifications

• 10+ years of related audit & accounting experience preferably gained in both public accounting and private industry.
• Bachelor’s degree in Accounting, Finance, or other finance related degree or equivalent experience required.
• Experience supporting a company’s SOX program and crafting and implementing a system of internal controls in a large-scale environment.
• Strong knowledge of public company SOX compliance requirements, and finance processes including Quote-to-Cash and Order-to-Cash.
• Solid understanding of control design and operational efficiency in US GAAP contexts.
• Strong communication and leadership skills with the ability to influence cross-functional teams.

Responsibilities

• Work cross-functionally to support a changing SOX landscape and drive process improvement.
• Provide end-to-end business knowledge to assist in SOX readiness activities and program maturation.
• Own assigned process areas, understand all activities and controls, and serve as a subject matter expert.

Skills

SOX readiness

Cross-functional leadership

Internal controls

Process improvement

Education

Bachelor's degree in Accounting/Finance

Tools

US GAAP

PCAOB auditing

ICFR

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is seeking a highly effective Director to join our management-led SOX 360 Program Office. This multifaceted leader will act as a strategic advisor across our global enterprise, translating deep technical knowledge (US GAAP, ICFR, and PCAOB auditing requirements) into practical, modern business solutions. This role will primarily focus on Quote to Cash End-to-End business processes and will also support other business process areas as needed. The ideal candidate will combine strong emotional intelligence with independent critical thinking to perform SOX risk assessments, drive cross-functional readiness initiatives, and champion process excellence in a fast-scaling, dynamic environment.

What You’ll Actually Be Doing

• Work cross-functionally to support a changing SOX landscape and drive process improvement - we are strategic advisors to the company!
• Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities
• Take ownership for all assigned process areas, which includes acquiring a comprehensive grasp of all process activities and controls as well as related company policies and external accounting and reporting guidelines and act as a subject matter authority for each of these assigned areas
• Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies
• Partner with the business to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled
• Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily
• Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation. Drive analytics and automation adoption to lean out compliance processes without compromising control effectiveness
• Own relationships with external auditors on assigned process areas, including coordinating walkthroughs, presenting control fact patterns, and driving alignment on scope and thresholds
• Mentor and develop team members, providing actionable feedback and growth opportunities

You’re Our Person If...

• 10+ years of related audit & accounting experience preferably gained in both public accounting and private industry
• Bachelor’s degree in Accounting, Finance, or other finance related degree or equivalent experience required. Experience will be evaluated based on the Core Competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Previous experience supporting a company’s SOX program and crafting and implementing a system of internal controls, large-scale management-led SOX organization
• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency
• Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606 and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP
• Familiarity with financial systems as they relate to reviewing and improving internal controls
• Prior experience leading teams, including improving and reinforcing performance in others and facilitating their skill development by providing clear, specific performance feedback

Even Better If...

• Primary audit experience in the SaaS or Tech industry
• Consulting/ Big 4 experience is preferred
• Professional certification including CPA and/or CIA
• Strong technical accounting knowledge, including US GAAP topics relevant to a large public company (close and consolidation, tax, treasury, stock compensation, etc.)
• Interest in or experience applying AI and automation to compliance and audit processes
• A customer service approach to help business process owners navigate the SOX program, especially with non-accounting business partners
• The ability to quickly develop strong working relationships with internal departments, including those in international locations, IT personnel, internal and external auditors
• Ability to communicate effectively and influence, interact, and partner with cross-functional and remote teams
• A willingness to challenge status quo and drive continuous improvement through change
• Self-motivated, able to manage change, and ability to work under tight deadlines and thrive in a high-growth and challenging environment with strong multi-tasking, analytical and decision making skills
• Critical thinking self-starter with strong leadership and project management capabilities, including leading projects through a fast-paced life cycle

This role is hybrid and goes into the office 3 days per week.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.