Senior Manager, Software Engineering

CrowdRise; San Francisco (CA); Hybrid; USD 219,000 - 329,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive healthcare benefits

Generous parental leave

Flexible time‑off policies

Mental health resources

Job summary

GoFundMe is seeking a seasoned engineering leader to head the Create squad in the San Francisco Bay Area. You will mentor a distributed team of 8 engineers across frontend, fullstack, and backend, and own the delivery of the campaign‑creation experience—from builder framework to publish flow.

You will champion data‑driven decision making, drive iterative PoCs, and partner with Product and Design to land measurable outcomes.

Qualifications

• Experience leading software teams as a people manager.
• Strong background building complex, customer‑facing web apps with TypeScript/React.
• Proven ability to balance speed and quality in a data‑driven environment.

Responsibilities

• Lead, coach, and grow the Create squad (8 engineers across frontend, fullstack, backend).
• Own engineering delivery for campaign‑creation experiences and tools.
• Partner with Product and Design to frame problems and define success metrics.

Skills

People management

Frontend & fullstack

TypeScript

React

Data‑driven

A/B testing

Incident response

Cross‑functional leadership

Hiring & coaching

Education

Bachelor's degree in CS or related field

Tools

Claude Code

Cursor

GitHub Copilot

Design Systems

CI/CD

Job description

Location & In-Office Requirement: Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3 times a week.

The Job

• Lead, coach, and grow the Create squad (~8 engineers across frontend, fullstack, and backend), acting as a servant‑leader who removes blockers, fills gaps, and fosters a high‑performing, inclusive culture.
• Own engineering delivery for the campaign‑creation experience: the Studio builder framework, creation tools, optimized templates, brand kits, guided workflows, AI‑assisted text and content, and the preview → save → publish flow.
• Operate in a tight triad with Product and Design, engaging early on problem framing, scope, and tradeoffs, and anchoring every initiative on a clear outcome and success metric before building begins.
• Champion an outcomes‑over‑output, bias‑to‑action culture: ship the smallest version that delivers real customer value, favoring rapid PoCs and iterative delivery over large up‑front bets.
• Operate as a player‑coach by participating in architecture and design reviews, technical decisions, code review, and incident response, and contributing hands‑on where it adds the most leverage.
• Raise the bar on quality for a complex, interactive builder (performance, accessibility, reliability, and maintainability on a customer‑facing revenue surface).
• Move the metrics that matter – Studio adoption, campaign‑creation rate, time‑to‑publish, and conversion through experimentation and A/B testing.
• Partner cross‑functionally with Product Marketing, Care/Support, Data, and adjacent squads on dependencies, GTM, and a seamless end‑to‑end experience.
• Recruit, hire, onboard, and develop engineers across a distributed team through regular 1:1s, actionable feedback, career development, and performance management.
• Champion AI‑assisted software development using tools such as Claude Code, Cursor, and GitHub Copilot, and help explore AI‑powered product capabilities that make campaign creation easier for nonprofits.
• Own the squad's operational health and technical excellence, including incident response, observability, SLI/SLOs, test coverage, CI/CD, and trunk‑based development.

You

• Experience leading and growing software engineering teams as a people manager including hiring, coaching, performance management, and career development, backed by a strong hands‑on engineering background.
• Strong background building complex, customer‑facing web applications, with deep expertise in TypeScript and modern frontend frameworks such as React, and comfort operating across the full stack.
• A product‑minded, outcomes‑first approach: you frame work around user problems and measurable behavior change rather than feature lists, and you partner naturally with Product and Design.
• Experience delivering in a data‑driven, experimentation‑heavy environment, including A/B testing, funnel and conversion optimization, and analytics instrumentation.
• A track record of shipping iteratively with a bias to action, balancing speed and quality on a revenue‑generating product surface.
• Strong sense of web craft: performance, accessibility, reliability, and design system driven UI.
• Excellent communication and collaboration skills, with the ability to lead a distributed team across time zones.
• A passion for mentoring engineers, building inclusive teams, and leading as a coach and servant to the team.

Preferred

• Experience building rich, interactive builder or editor experiences (drag‑and‑drop, WYSIWYG, templating, live preview).
• Experience with design systems and shared component libraries.
• Experience integrating AI/LLM‑powered features into products, such as content generation or intelligent suggestions.
• Familiarity with product analytics and session tooling such as Heap, FullStory, Amplitude, or Looker.
• Experience in B2B SaaS, nonprofit technology, fintech, or e‑commerce/checkout conversion.
• Experience owning a customer‑facing checkout or conversion funnel.
• Familiarity with AWS and modern CI/CD practices.
• Demonstrated experience driving AI‑assisted development adoption and best practices across teams.

Why you'll love it here

• Make an Impact: Be part of a mission‑driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast‑paced, forward‑thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time‑off policies, and mental health and wellness resources to support your overall well‑being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

Compensation

The total annual salary for this full‑time position in this location is $219,000–$329,000 + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job‑related skills, experience, and relevant education or training.

Equal Opportunity

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.