Senior Manager, SMB Sales

DoorDash USA; New York (NY); Hybrid; USD 174,000 - 320,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off and paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Disability and basic life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking a Senior Manager, Sales – In Store to lead a team of managers and sales reps, driving in-store revenue growth and merchant adoption across North America. The role blends coaching, strategy, and execution in a fast-moving environment with travel (~2-4 times per quarter) and remote or office work options.

You will shape go-to-market strategies, partner with Product/Strategy/Operations, and align stakeholders to deliver strong merchant experiences and scalable solutions.

Qualifications

• 6+ years of sales experience
• 4+ years of people management experience
• Cross-functional collaboration experience
• Strategic and analytical thinker with data-driven mindset
• Strong communicator with ability to influence outcomes
• Hands-on leader who coaches tactics and unblock team
• Commitment to diversity, equity, and inclusion

Responsibilities

• Lead a high-impact team of Sales Managers and sales reps focused on in-store product adoption across strategic accounts and regions.
• Develop, implement, and refine go-to-market strategies for in-store offerings.
• Collaborate with Product, Strategy & Operations, Sales Development, and Account Management teams.
• Cultivate a culture of performance, ownership, and inclusion within the team.
• Identify trends and inefficiencies; design scalable processes and tools.
• Leverage merchant insights to improve offerings and inform product development.

Job description

The In-Store Sales team at DoorDash is responsible for growing and scaling the SevenRooms platform by empowering operators to take control of their guest relationships. We serve as trusted advisors to restaurants and hospitality groups, helping them solve real business challenges through thoughtful, consultative solutions. Our team takes pride in building strong relationships, identifying operational gaps, and recommending technology that helps operators streamline in-store experiences and deliver exceptional hospitality. As part of DoorDash’s broader sales organization, we play a critical role in driving new business growth while supporting long-term success for our partners.

About the Role

As Senior Manager, Sales – In Store, you will lead a team of ~4 managers who support regional SDR and in-field Account Executives, with full ownership of in-store revenue growth and execution across your region. You will be deeply involved in coaching and developing leaders, setting clear performance expectations, and driving sales execution – from pipeline generation and deal strategy through successful merchant adoption.

You will operate with autonomy in a fast-changing environment – bringing structure to a new and scaling function, contributing to go-to-market and strategic initiatives, supporting product rollouts, and iterating quickly as our in-store offerings and merchant needs evolve.

You will report to the Senior Director of SMB Commerce Platform, who will provide guidance and support as the In-Store sales function continues to scale across North America. This role requires traveling within your region (~2-4 times per quarter) to support your team and merchant partners, with additional time working remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You’re excited about this opportunity because you will…

• Lead a high-impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in-store product adoption across strategic accounts and regions.
• Drive strategy and execution: Develop, implement, and continuously refine go-to-market strategies for DoorDash’s in-store offerings, ensuring alignment with company goals and merchant needs.
• Collaborate cross-functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
• Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long-term success.
• Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
• Stay merchant‑obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.

We’re excited about you because…

• You have 6+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
• You bring 4+ years of people management experience, with a strong record of leading managers and developing high‑performing teams.
• You’ve successfully worked in cross‑functional environments, aligning various stakeholders toward common goals.
• You are a strategic and analytical thinker, with a data‑driven mindset and a passion for solving complex challenges.
• You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
• You are a hands‑on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
• You are deeply committed to diversity, equity, and inclusion, both in team‑building and customer engagement.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$174,240 - $256,240 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$217,800 - $320,300 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.