Senior Manager, Sales Development Representative

Nooks; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Nooks is seeking a Senior Sales Development Manager, Mid-Market (Remote) to lead a high-performing outbound SDR team. You will guide hiring, coaching, and outbound strategy while collaborating with marketing, sales leadership, and product teams to refine messaging and drive pipeline growth.

Bring 3+ years of management experience, a hands-on approach, and a data-driven mindset to optimize performance in a fast-paced B2B SaaS environment.

Qualifications

• 3+ years of sales development management experience leading an outbound team in B2B SaaS.
• Experience selling to GTM leaders and promoting SDRs into other departments.
• Proven ability to hire, coach, and raise performance in a fast-paced environment.
• Comfort engaging by phone and building outbound messaging across channels.
• Strong analytics to guide improvements and prioritization.

Responsibilities

• Hire senior top talent to grow the team.
• Onboard and train new representatives.
• Run 1:1s weekly for coaching and development.
• Collaborate with VP of Sales Development, VP of Sales and CMO on messaging.
• Provide product feedback to engineering and product teams.
• Align SDR and AE processes, messaging, and strategy.
• Develop and iterate outbound sequences and templates.
• Identify bottlenecks and data issues in processes and systems.
• Assist with list building and target account gathering.
• Use analytics to uncover patterns and guide the team.

Skills

SDR management

GTM sales

Hiring & coaching

Phone outreach

Team growth

Analytics

Data-driven

Tools

Claude code

LLM models

Agent building tools

Job description

About Nooks.ai:

Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.

Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.

Senior Sales Development Manager, Mid-Market (Remote)

The role

We’re looking for an experienced Senior Sales Development Manager to lead one of our Mid-Market SDR teams! Reporting into the VP of Sales Development, you bring 3+ years experience managing a high performing outbound SDR team from multiple B2B SaaS orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with marketing + sales leadership, you’re experienced with hiring, coaching and motivating a senior, outbound focused team to hit and exceed pipe gen targets, in a fast paced environment. You should be comfortable and excited to constantly be in the weeds in our product, working closely with our Engineer & Product teams to provide feedback and ideas for future customers.

Responsibilities

• Hire [senior] top talent to the team as we continue to grow
• Onboard and train new reps to the team
• Run effective 1:1’s weekly with reps to provide analysis, coaching, performance management and career growth support
• Work closely with the VP of Sales Development, VP Sales & CMO to ensure messaging + talk tracks are aligned and effective
• Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers
• Work directly with sales leadership to ensure SDR + AE alignment in processes, messaging + strategy
• Build and consistently iterate on outbound sequences and templates
• Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy
• Assist with list building + target account gathering for the team
• Utilize analytics and data to uncover and follow patterns to guide the team

Requirements

• 3+ years of sales development management experience leading an outbound team, ideally in B2B SaaS
• Experience selling to GTM leaders
• Experience promoting SDRs into other departments of the organization
• Experience and ability to thrive in a rapidly changing environment and enjoys getting their hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done
• Proven experience growing high performing SDR teams
• Passion to hire well, coach, and hold team members to high standards
• Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements
• Deep familiar with using Claude code, or other LLM models + agent building tools

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.