Senior Manager, Sales

100 Shift4 Payments, LLC; Florida; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Shift4 seeks a Sr. Manager, Sales to develop, implement, and manage a high-performing solutions sales team. You will oversee a local area office, drive strategy, mentor staff, and handle escalations.

The role emphasizes hiring, coaching, and achieving quotas while maintaining strong customer relationships and cross-functional collaboration to meet targets and Shift4 standards.

Qualifications

• Experience with quota-carrying sales roles.
• Proven team leadership and management abilities.
• Experience in territory management and sales planning.
• Strong performance management and coaching skills.
• Excellent communication skills.
• Strong closing and negotiation abilities.
• Ability to build relationships with customers.
• Knowledge of industry and product offerings.
• Experience with CRM systems.
• Proficient computer and smartphone literacy.
• 5+ years’ quota-carrying sales experience.

Responsibilities

• Build and lead a high-performance sales team.
• Develop a field sales action plan for the area.
• Recruit, train, coach, and manage the sales staff.
• Drive targets through performance management and rewards.
• Meet with customers to discuss needs and assess relationships.
• Maintain knowledge by reviewing professional publications and networks.
• Plan for achievement of area targets aligned with company strategies.
• Report Area KPIs to Director, Sales.
• Set quotas and monitor territory performance.
• Support Shift4 culture.

Skills

Motivation for sales

Team leadership and management

Territory management

Performance management

Strong communications skills

Closing skills

Building relationships

Negotiation

Sales planning

Customer focus

Industry and product knowledge

CRM experience

Computer and smartphone literacy

5+ years’ experience with quota-carry

Job description

Shift4 Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Summary

Their primary role is to focus on developing, implementing, and managing a sales team of Solutions Specialists. The Sr. Manager, Sales duty is to execute strategy and vision to the team as communicated by the Director, Sales. They are also responsible for supporting the team by fielding escalations, training, and mentoring. The Sr. Manager, Sales is responsible for oversight of a local area office. This includes general oversight of facilities, staff, culture engagement, team building, and disciplinary actions if necessary.

Responsibilities

• Responsible for building out a high performance sales team including hiring and training sales personnel.
• This includes developing a field sales action plan for the area.
• Accomplishes Area office objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
• Ensure the delivery of targets through individual recognition, performance review, people management, and reward.
• While training and holding a sales team accountable to a quota, the Sr. Manager, Sales may also need to meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them
• Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks.
• Plan for the achievement of individual and area targets in alignment with the strategies and policies of the company.
• Reports Area KPIs to the Director, Sales.
• Establish objectives for the sales team by forecasting and enforcing sales quotas for personnel.
• Resolves problems, completes audits, identifies trends, determines area sales system improvements, and implements change when necessary.
• Supports the company culture by continual reinforcement of the Shift4 Way.

Qualifications

• Motivation for sales
• Team leadership and management skills
• Territory management
• Performance management
• Strong communications skills
• Closing skills
• Building relationships
• Negotiation
• Sales planning
• Customer focus
• Industry and product knowledge
• CRM experience
• Computer and smartphone literacy
• 5+ years’ experience with a quota-carrying sales position.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

WELCOME TO THE FUTURE OF COMMERCE

About Shift4

Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world's largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

About Global Blue

Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

A Global Leader in Financial Technology

75+ Countries $300+ Billion Processed Annually 300,000+ Customers 1,200+ Technology Integrations 5+ Billion Annual Transactions 100+ Payment Methods

Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation.

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We take corporate social responsibility seriously and strive to make a positive impact on the world around us. The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.

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Our people are our greatest asset, and we’re always looking for driven and innovative individuals to join our fast-growing team.