Senior Manager Revenue Operations

1Password; United States; Remote; USD 158,000 - 214,000; Full time

Job summary

An innovative company is seeking a Manager of Revenue Operations to lead a team focused on enhancing operational excellence across Sales, Marketing, and Customer Success. This remote role involves collaborating with senior leadership to streamline processes and drive revenue growth. You'll be responsible for delivering data-driven insights and optimizing sales strategies, ensuring alignment across departments. If you're passionate about using data to inform strategy and thrive in a fast-paced environment, this opportunity offers a chance to make a significant impact in a dynamic organization committed to digital safety.

Benefits

Health and wellbeing programs

Generous PTO policy

Company equity for all full-time employees

Retirement matching program

Paid volunteer days

Employee-led inclusion programs

Peer-to-peer recognition through Bonusly

Qualifications

• 5+ years in Revenue/Sales Operations with a focus on sales processes.
• Experience in sales forecasting and pipeline management.

Responsibilities

• Lead and optimize revenue operations processes across teams.
• Oversee pipeline management and forecasting to drive sales performance.

Skills

Revenue/Sales Operations

Sales Forecasting

Salesforce (SFDC)

Data Analysis

Pipeline Management

Tools

Salesforce

Outreach

Gong

Marketo

Gainsight

Job description

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We are seeking a Manager of Revenue Operations, Process & Optimization to lead andmanage a team that drives operational excellence across Sales, Marketing, and CustomerSuccess functions. In this people manager role, you will oversee and optimize key revenueoperations processes, ensure alignment between cross-functional teams, and lead theimplementation of strategies that drive revenue growth and improve overall businessperformance. You will collaborate closely with senior leadership and internal stakeholdersacross Sales, Marketing, Finance, and RevOps to streamline processes, improveforecasting accuracy, and implement scalable solutions that support business objectives.

As a leader in this role, you will be responsible for driving efficiency, fostering cross-functional alignment, and ensuring the successful execution of revenue strategies.Reporting to the Director of Revenue Operations, you will manage a team of RevOpsprofessionals and act as a trusted advisor to various teams. You will deliver data-driveninsights and recommend process optimizations to accelerate sales performance.

This is a remote opportunity within Canada and the US.

What we're looking for:

• Experience
• 5+ years experience in Revenue/Sales Operations, enhancing sales processes, salestools, reporting, metrics, and policies.
• A strategic thinker who can use data and instinct to develop simple solutions tocomplex issues.
• Experience and passion for sales forecasting/pipeline management & salesplanning.
• Strong understanding of CRMs and especially Salesforce (SFDC).
• Familiar with sales tools such as Outreach, Gong, Marketo, Gainsight,etc.

• Strategic Acumen:
• Ability to design and track KPIs relevant to SaaS businesses, driving actionable insightsthat inform strategy and execution.
• Expertise in aligning data-driven insights with SaaS growth objectives, ensuringmeasurable impact across the organization.

• Communication & Collaboration:
• Skilled in translating complex data into clear, compelling narratives for seniorleadership and cross-functional teams.
• Demonstrated success in partnering with GTM, Finance, and Customer Success teamsto drive alignment and results.

• Industry Knowledge:
• Deep understanding of SaaS business models, including recurring revenue, retention,and expansion strategies.
• Familiarity with key SaaS metrics and the ability to influence decisions that drivesustainable growth

What you can expect:

• Revenue Strategy & Planning:
• Drive sales strategy and planning by helping develop key Go-To-Market (GTM) teamobjectives and their measurement.
• Collaborate with sales, marketing, and customer success teams to align revenuegoals, foster collaboration, and drive consistent execution of revenue strategies

• Revenue Operations Optimization:
• Oversee and optimize revenue operations processes, forecasting, pipeline andopportunity management.
• To improve productivity and pipeline velocity, identify and address inefficiencies inthe end-to-end revenue cycle, from lead generation to customer renewal.
• Ensure seamless integration and automation of processes to support revenuegrowth.

• Pipeline & Forecasting Management:
• Own the pipeline management process, ensuring accurate tracking, reporting, andoptimization of sales opportunities.
• Develop and refine revenue forecasting models, aligning sales and marketingefforts with business goals.
• Work closely with sales leadership to monitor performance, adjust strategies, andensure accurate and actionable forecasting.

• Continuous Improvement & Innovation:
• Stay abreast of best practices, emerging trends, and new technologies in revenueoperations to ensure the company remains competitive.
• Champion a continuous improvement mindset, driving innovation in revenuegeneration and operational efficiencies.
• Regularly assess and refine RevOps processes, tools, and team structure to meetevolving business needs and drive scalable growth

• Reporting & Analytics:
• Collaborate with the Analytics & Insights Team to design and maintaincomprehensive reporting frameworks that deliver actionable insights across the fullrevenue funnel using tools like Salesforce, Tableau, Power BI, or Looker.
• Partner with the Analytics & Insights Team to analyze sales and revenue data,uncover trends, identify growth opportunities, and pinpoint areas for operationalimprovement.
• Work closely with the Analytics team to govern KPIs for the sales and businessdevelopment teams, ensuring alignment with company objectives and providingpredictive insights that help address critical business challenges

• Cross-Functional Collaboration:
• Partner with sales, marketing, and customer success teams to develop scalableprocesses and policies that align operational strategies to support revenuegeneration.
• Drive collaboration and alignment across departments to achieve company-widerevenue targets and KPIs.
• Collaborate with engineering teams to design scalable data pipelines and managenew data streams as business needs evolve.

• Revenue Technology & Tools:
• Partner with the RevTech team to ensure the CRM systems, BI tools, and otherplatforms are fully optimized and integrated to drive operational efficiency.
• Collaborate with the RevTech team to maintain data integrity, streamline processautomation, and ensure seamless tool integrations across revenue operations.
• Work alongside the RevTech team to identify and implement technological solutionsthat support scalable and efficient revenue operations.

• Revenue Execution:
• Collaborate with the executive team to define and execute revenue growthinitiatives, ensuring alignment with company objectives.
• Monitor industry trends and competitor activity, recommending adjustments torevenue strategies to uncover new growth opportunities.

• Team Leadership & Development:
• Lead, mentor, and develop a high-performing RevOps team, ensuring alignment with departmental goals and company priorities.
• Foster a culture of continuous improvement, providing coaching and professionaldevelopment opportunities to enhance team capabilities.
• Act as a critical advisor to leadership, offering insights into how RevOps processesand strategies can evolve to meet long-term business goals.

USA-based roles only: The annual base salary for this role is between $158,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $136,000 CAD and $184,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

Our approach to remote work

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing

Maternity and parental leave top-up programs

Generous PTO policy

Four company-wide wellness days

Growth and future

Company equity for all full-time employees

Retirement matching program

Free 1Password account

Community

Paid volunteer days

Employee-led inclusion and belonging programs and ERGs

Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [e-mail] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [e-mail] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice .