Senior Manager - Revenue Cycle - Remote

Mayo Clinic; Rochester (MN); Remote; USD 138,000 - 201,000; Full time

Job summary

An established industry player seeks a Senior Manager for their Revenue Cycle team. In this pivotal role, you will lead a dedicated team, ensuring the integrity of revenue and billing information while driving strategic initiatives. Your expertise will foster collaboration across departments, enhancing operational efficiency and patient care. This position offers the opportunity to shape processes and make impactful changes in a dynamic environment. If you're passionate about healthcare finance and leadership, this is your chance to thrive in a supportive and innovative setting.

Benefits

Medical Plan Options

Dental Coverage

Vision Plan

HSA and FSA Options

Competitive Retirement Package

Qualifications

• 10 years of experience in healthcare finance or management.
• Strong knowledge of financial and information technology.

Responsibilities

• Provide direction to staff in the Revenue Cycle.
• Manage multiple functions and oversee day-to-day activities.

Skills

Analytical Skills

Leadership

Project Management

Problem Solving

Customer Service

Team Building

Communication

Education

Bachelor's degree in Business or Healthcare

Master's degree (preferred)

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
  
  

Responsibilities

The Senior Manager provides direction to professional and supervisory staff in the Revenue Cycle. Assures the integrity of revenue and billing information for Mayo Clinic to be appropriately reimbursed for all billable services provided. Participates in providing input in strategic planning with the Revenue Cycle Leadership team. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Establishes key performance indicators with scope of responsibility to effectively manage staff and outcomes. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. Must be able to operate scope of responsibility through complexity and ambiguity. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. Brings awareness of current external environment issues. Participates in the overall management of the Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

This position will support Revenue Cycle Patient Access Financial Counseling and Estimating at Mayo Clinic across the enterprise. This position reports to a Senior Director and will have accountabilities for the Financial Counseling, Financial Counseling Contact Center, and Estimating.

Qualifications

Bachelors degree in business, healthcare, Finance, or Fraud/Risk Management and 10 years of specified experience which includes at least five years of general leadership experience, to include management of people, projects and programs required OR in lieu of bachelor’s degree, 14 years’ of relevant experience. This position requires demonstrated analytical experience and strong personal computer, communication, project management, leadership, problem solving, continuous improvement, customer service, team building skills and ability to develop strong relationships with physician and administrative leaders. Strong knowledge of financial and information technology, and business planning is required. Must have a history of developing constructive and cooperative working relationships with others over time is a must. Masters preferred. Must demonstrate skills and characteristics that are advanced to a level that would be deemed developmental toward a future position. Strong interpersonal skills- able to meet and exchange with executive leadership through Mayo and other industry. Must be able to relate to, gain support of, and drive consensus with clinicians and administrators for the purposes of operational efficiency Must be capable of independent work, with little to no guidance provided exercising good judgment, creating an environment in which people communicate with each other respectfully, solving problems, and growing personally and professionally. Must be an advocate of change management, effectively communicating and implementing change and managing it proactively. Must be an individual of high integrity, comfortable working in a team environment, possessing vision, solving problems through effective planning and management. Promotes teamwork and seeks to maximize the potential of all employees. Will serve as a facilitator of change and as a mentor and role model. Excellent communication and customer service skills are essential. Able to effectively communicate strategies and initiatives to internal management groups and business partners. Must be an individual of high energy with a positive attitude and track record of getting results. Experience in making and implementing decisions in a complex, consensus-oriented environment required. Experience with or sensitivity to the uniqueness of the patient care environment is mandatory. Healthcare Financial Management Association (HFMA) Certification Preferred.

Exemption Status

Exempt

Compensation Detail

$138,257 - $200,512 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8am - 5pm This position is 100% remote within the United States; however will require some travel to sites as needed.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Shelly Weir