Senior Manager, Revenue Architecture - Mid Market

Gong.io; United States; Hybrid; USD 160,000 - 230,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Wellbeing fund

Mental Health benefits

401(k)

Education stipend

Flexible vacation

Parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a strategic leader to manage a team of Mid Market Revenue Architects. You will guide diagnostics, design revenue transformations, and map AI-driven workflows to drive measurable business outcomes.

You will own renewal and expansion for the mid-market segment and partner across Product, Sales, Support and Marketing to remove barriers to transformation. Role requires coaching executives, speaking CEO/CRO-level language, and thriving in a fast-growing environment.

Qualifications

• 8+ years total experience in business transformation delivery roles
• 3+ years directly managing a high-performing team
• Located in Gong hub locations (SF, SLC, ATX, CHI, NYC)
• Comfort speaking to CEO/CRO-level language and business narratives
• Experience coaching senior stakeholders and driving ROI conversations
• Strong understanding of how revenue teams operate and scale
• Experience in fast-paced, high-growth environments

Responsibilities

• Lead and coach a high-performing Mid Market Revenue Architect team
• Guide diagnostics scoping and roadmaps for complex customer problems
• Partner with senior GTM leaders on revenue transformation strategies
• Oversee workflow mapping to AI-driven revenue outcomes
• Drive adoption and change management across the team’s book
• Quantify business outcomes and communicate ROI to executives
• Own renewal and expansion strategy for mid-market segment
• Collaborate with Product, Sales, Support and Marketing to remove barriers

Skills

Leadership

Executive presence

Revenue strategy

Stakeholder management

Job description

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We're looking for a strategic, experienced leader to manage a team of Mid Market Revenue Architects. Your leadership will have a direct impact on transforming how customers sell and run revenue, developing your team, and delivering on our core goal of helping customers modernize their revenue operations. This role reports into our Sr. Director, Revenue Architect.

Your team combines a deep understanding of how revenue teams operate with leading change management strategy to help customers transform how they sell — not just how they use Gong. Your team's success is measured by the business transformation outcomes you help customers achieve — improvements to how they run and sell revenue, quantifiable value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Team Leadership & Coaching: Hire, coach, and develop a high-performing team of Mid Market Revenue Architects. Your team's success and achievement of targets is your top priority.
• Diagnostic Scoping Oversight: Guide your team in structuring ambiguous, cross-functional customer problems into clear diagnostics and roadmaps.
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that transform how customers sell and run revenue through Gong's Revenue AI.
• Workflow Architecture Oversight: Guide your team in mapping current-state customer sales processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Drive change management programs across your team's book that shift how a customer's revenue org sells and operates — from initial workflow redesign through full behavioral adoption.
• Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes and speak fluently to CEO/CRO-level priorities in demonstrating Gong's ROI and strategic value.
• Renewal and Expansion Management: Own your team's aggregate renewal and expansion strategy and execution for the mid-market segment, partnering with cross-functional teams on growth.
• Cross-Functional Collaboration: Partner with internal teams (Product, Sales, Support, Marketing) to remove barriers to your team's transformation work.

QUALIFICATIONS

• 8+ years total experience in business transformation delivery roles, with 3+ years directly managing a high-performing team
• You are currently located in one of Gong's hub locations (SF, SLC, ATX, CHI, or NYC)
• Comfort operating in CEO/CRO-level language — speaking to revenue strategy, growth levers, and board-level business narratives, not just product usage
• Track record of coaching others to own senior (VP and C-suite) stakeholder relationships and lead value/ROI conversations, with strong executive presence
• High business acumen and understanding of how revenue teams operate, sell, and scale
• Experience driving multithreaded relationships within large, matrixed organizations
• GTM or revenue-focused transformation experience preferred, not required
• Track record of succeeding in a fast-paced, high-growth environment
• Our leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that's you too, we want to hear from you!

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE range for this position is $160,000 - $230,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.