Senior Manager, Retailer.com

Jobtailor; New York (NY); On-site; USD 170,000 - 250,000; Full time

Job summary

Sephora is seeking an experienced ecommerce leader to own the Sephora.com P&L across the US and Canada, driving revenue, forecasting, and profitability. You will lead retailer.com growth strategies, manage cross-functional teams, and ensure digital shelf excellence across the site.

Responsibilities include product launches, pricing, promotions, and collaboration with media networks. You will report to senior national accounts leadership and work with finance, planning, marketing, and supply

Qualifications

• 6+ years in eCommerce, retailer.com, or omnichannel retail.
• Experience managing retailer.com businesses within beauty or luxury.
• Proven success driving online sales growth through ecommerce strategy & partnerships.
• Strong commercial and financial acumen with P&L responsibilities.
• Deep understanding of prestige beauty retailer ecosystems and best practices.
• Cross-functional collaboration with media, content, planning, and supply chain.
• Proficiency with analytics platforms like Skai, Salsify, Power BI, Tableau.

Responsibilities

• Own the Sephora.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management.
• Develop and execute retailer.com growth strategies aligned with company objectives and SEPHORA priorities.
• Drive online revenue, market share, conversion, and profitability through ecommerce strategies.
• Build annual and quarterly business plans and identify growth opportunities across assortment, search visibility, promotions, and digital shelf performance.
• Manage forecasts, risks, opportunities, sales targets, investments, and promotional decisions with finance, planning, and commercial teams.
• Serve as the primary ecommerce lead for SEPHORA digital teams and retailer.com partnerships.
• Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams.
• Lead retailer business reviews, performance recaps, and strategic planning discussions.
• Lead digital shelf excellence across SEPHORA.com, including PDP content, brand storytelling, SEO, taxonomy, search visibility, ratings and reviews, and onsite merchandising.
• Ensure execution of product launches, assortment updates, pricing changes, and promotional setup.
• Collaborate with media teams and Sephora.com media networks on paid media activations and campaign strategies.
• Develop and manage promotional calendars, product launches, and seasonal campaigns.
• Analyze promotional and campaign performance and identify optimization opportunities.
• Use retailer analytics platforms, syndicated data, and internal reporting tools to evaluate performance.
• Monitor traffic, conversion, search ranking, basket size, digital shelf performance, ratings and reviews, and sales trends.
• Deliver business recaps, executive-level reporting, and actionable insights to leadership.
• Support inventory forecasting, in-stock optimization, operational readiness, reporting improvements, and automation.
• Report to the AVP, National Accounts, Sephora & SWAK, with dotted-line reporting to the VP, Digital & Growth.

Skills

Ecommerce Strategy

P&L Management

Retailer Partnership Management

Analytical Skills

Cross-Functional Collaboration

Tools

Skai

Salsify

Power BI

Tableau

Job description

• Own the Sephora.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management
• Develop and execute retailer.com growth strategies aligned with company objectives and SEPHORA priorities
• Drive online revenue, market share, conversion, and profitability through ecommerce strategies
• Build annual and quarterly business plans and identify growth opportunities across assortment, search visibility, promotions, and digital shelf performance
• Manage forecasts, risks, opportunities, sales targets, investments, and promotional decisions with finance, planning, and commercial teams
• Serve as the primary ecommerce lead for SEPHORA digital teams and retailer.com partnerships
• Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams
• Lead retailer business reviews, performance recaps, and strategic planning discussions
• Lead digital shelf excellence across SEPHORA.com, including PDP content, brand storytelling, SEO, taxonomy, search visibility, ratings and reviews, and onsite merchandising
• Ensure execution of product launches, assortment updates, pricing changes, and promotional setup
• Collaborate with media teams and Sephora.com media networks on paid media activations and campaign strategies
• Develop and manage promotional calendars, product launches, and seasonal campaigns
• Analyze promotional and campaign performance and identify optimization opportunities
• Use retailer analytics platforms, syndicated data, and internal reporting tools to evaluate performance
• Monitor traffic, conversion, search ranking, basket size, digital shelf performance, ratings and reviews, and sales trends
• Deliver business recaps, executive-level reporting, and actionable insights to leadership
• Support inventory forecasting, in-stock optimization, operational readiness, reporting improvements, and automation
• Report to the AVP, National Accounts, Sephora & SWAK, with dotted-line reporting to the VP, Digital & Growth

Requirements

• 6+ years of experience in eCommerce, retailer.com, digital commerce, or omnichannel retail
• Strong experience managing retailer.com businesses within beauty, luxury, consumer goods, fashion, or related industries
• Proven success driving online sales growth through ecommerce strategy, digital merchandising, promotional planning, and retailer partnership management
• Strong commercial and financial acumen, including ecommerce revenue targets, forecasting, and P&L performance
• Deep understanding of prestige beauty retailer ecosystems, luxury consumer behavior, and retailer.com best practices
• Experience working cross-functionally with media, content, creative, planning, and supply chain teams
• Strong analytical skills and experience using reporting and analytics platforms such as Skai, Salsify, Power BI, Tableau, or similar tools preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong commercial mindset balancing strategic thinking and operational execution
• Ability to manage multiple priorities in a fast-paced environment

Core Competencies

Demonstrates expertise in eCommerce strategy, revenue management, and digital merchandising within the beauty and luxury sectors. Proven ability to drive online sales growth through effective promotional planning and cross-functional collaboration.

Highest-signal resume keywords

• Ecommerce Strategy
• P&L Management
• Retailer Partnership Management
• Analytical Skills
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Ecommerce
• Digital Merchandising
• Promotional Planning
• Revenue Forecasting
• Sales Growth
• Retail Analytics
• SEO
• Data Analysis
• Performance Reporting
• Inventory Optimization

Soft Skills

• Communication Skills
• Presentation Skills
• Stakeholder Management
• Strategic Thinking
• Operational Execution

Industry Keywords

• Retailer.com
• Omnichannel Retail
• Luxury Consumer Behavior
• Prestige Beauty
• Consumer Goods

Tools & Technologies

• Skai
• Salsify
• Power BI
• Tableau