Senior Manager, Research & Insights

Smith Hanley; Norwalk (CT); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401k match

PTO

Parental leave

Annual fully expensed company retreat

Job summary

Smith Hanley is seeking a Senior Market Research Manager to lead high-impact qualitative and quantitative work for pharma/life sciences clients, with growth in sustainability research. This hands-on, client-facing role spans the full product lifecycle from pipeline to journey mapping, in a fast-moving, collaborative environment.

The role requires 5+ years of primary market research experience, strong qual/quant skills, and the ability to advise senior stakeholders.

Qualifications

• 5+ years of direct primary market research experience (agency/consulting preferred).
• Strong foundation in qual and quant methodologies.
• Comfortable advising senior leaders and presenting insights.
• Able to juggle multiple projects in parallel.
• Curious, adaptable, and solutions-oriented.
• Pharma / healthcare experience a plus, not required.
• Qual moderation experience is a strong plus.

Responsibilities

• Lead complex qual + quant research end-to-end (design, execution, analysis, storytelling).
• Partner directly with senior client stakeholders to shape research objectives and recommendations.
• Translate insights into clear, actionable business guidance.
• Manage multiple projects at once across different clients and workstreams.
• Collaborate with researchers, data scientists, and consultants.
• Support account growth and long-term client relationships.

Skills

5+ years MR experience

Qualitative & Quantitative

Senior stakeholder advisory

Multi-project management

Curious/solutions-oriented

Pharma/healthcare exposure (a plus)

Qual moderation (bonus)

Job description

Senior Market Research Manager Hybrid | 2 days/week in office (Mon/Weds) | CT Based Comp: $130,000–$150,000 base + discretionary bonus Contact: Lindsey Bartlett - [e-mail]

A boutique market research and consulting firm is hiring a Senior Market Research Manager to lead high-impact qualitative and quantitative work for a primarily pharma / life sciences client base, with growing work in sustainability and environmental research. This is a hands-on, client-facing role for someone who thrives in a fast-moving, collaborative environment and enjoys working across the full product lifecycle—from pipeline and demand forecasting to journey and brand work.

What You’ll Do

• Lead complex qual + quant research end-to-end (design, execution, analysis, storytelling)
• Partner directly with senior client stakeholders to shape research objectives and recommendations
• Translate insights into clear, actionable business guidance
• Manage multiple projects at once across different clients and workstreams
• Collaborate with researchers, data scientists, and consultants
• Support account growth and long-term client relationships

What They’re Looking For

• 5+ years of direct primary market research experience (agency/consulting preferred)
• Strong foundation in qual and quant methodologies
• Comfortable advising senior leaders and presenting insights
• Able to juggle multiple projects in parallel
• Curious, adaptable, and solutions-oriented
• Pharma / healthcare experience a plus, not required
• Qual moderation experience is a strong plus

Culture & Environment

• Collaborative, ego-free, and culture-driven
• Everyone is client-facing; no internal-only roles
• Fast decision-making, minimal layers
• Hybrid model with a modern, open “think tank” office
• Real work-life balance with predictable busy periods

Compensation & Benefits

• $130K–$150K base + discretionary bonus
• Competitive benefits (medical, 401k match, PTO, parental leave)
• Annual fully expensed company retreat (+1 included)
• Hybrid requirement: In-office 2 days/week (Mon/Weds) near NYC is non-negotiable.