Senior Manager, Research and Technology Enablement

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Fully remote (US)

Travel to client sites

Work with cutting-edge AI tech

Thought leadership & training

Job summary

Ladders is seeking a Senior Manager, Research and Technology Enablement to guide AI adoption and enablement for legal research teams. This remote role partners with internal stakeholders, vendors, and client teams to design AI-enabled research workflows and to implement verification and training programs.

You will lead discovery sessions, craft tailored workflows, and present workshops to drive responsible AI use in research. Strong advisory, communication, and training skills are essential.

Qualifications

• Advanced degree preferred in library science or law with relevant research experience.
• Experience advising clients and leading consultations on AI adoption in legal research.
• Proven ability to design and deliver training for new technology in legal settings.

Responsibilities

• Act as trusted advisor on AI adoption for library and research leaders.
• Lead client discovery to identify impactful AI use cases in research.
• Design AI-enabled workflows tailored to client needs.
• Implement verification and human review steps for AI-assisted research.
• Coordinate testing with users and refine workflows from feedback.
• Lead client presentations, demos, and workshops for enablement work.
• Build relationships with legal researchers and AI vendors to influence product development.
• Develop and deliver AI training for research teams and lawyers.

Skills

Advisory skills

Client-facing

Training design

Communication

Vendor partnership

Education

Master's in Library and Information Science (MLIS)

JD or relevant advanced degree

Tools

Westlaw

LexisNexis

Generative AI tools

Job description

For our client, we are seeking a Senior Manager, Research and Technology Enablement to join the team of a leader in the Finance & Insurance space.
This role will guide legal research and technology adoption efforts that help research leaders, lawyers, and client teams work more effectively with emerging AI tools. The position sits at the intersection of legal research, workflow design, vendor partnership, and training, with a focus on turning new technology into practical, trusted processes. The ideal candidate will bring strong advisory skills and help shape how AI is used responsibly to improve research outcomes and team productivity.
In this remote role, you will collaborate closely with internal stakeholders, external vendors, and client teams to support AI-enabled research transformation. You will be responsible for designing enablement strategies, leading presentations and workshops, and helping refine research workflows through testing and feedback.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $120,000 – $145,000 annually

Responsibilities

• Act as a trusted advisor on AI adoption and responsible use for library and research leaders
• Lead client discovery sessions to identify impactful AI research use cases
• Design AI-enabled research workflows tailored to client needs
• Implement verification and human review steps for AI-assisted research
• Coordinate testing with users and refine workflows based on feedback
• Lead client presentations, demos, and workshops for new enablement work
• Build strong relationships with legal research and AI vendors to influence product development
• Develop and deliver AI training for research teams and lawyers

Qualifications

• Master's degree in Library and Information Science (MLIS), JD, or a relevant advanced degree preferred
• Significant experience in legal research or information services within a law firm or corporate legal environment
• Hands‑on experience with generative AI legal tools and legal research platforms such as Westlaw and LexisNexis
• Proven experience in a client‑facing advisory or consulting role
• Experience working with vendors on product implementation or partnership programs
• Strong track record in designing and delivering training for new technology
• Excellent communication skills with the ability to explain complex technology simply

Benefits

• Fully remote work option from the U.S., U.K., or Canada
• Opportunity for travel to client sites and industry events
• Engagement with cutting‑edge AI technology in the legal field
• Chance to shape AI adoption in law firms and enhance research workflows
• Professional development through training and thought leadership contributions

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.